Tushar Vakil

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Leadership

What makes a leader highly effective?

What makes a leader highly effective?

 

Think of a highly effective leader. What qualities, traits, and behaviors come to mind when you think of any highly effective leader?

  • Did you think of a leader who stays calm even in stressful situations or someone who loses his temper often?
  • Did you think of someone who listens patiently or someone who talks a lot?
  • Did you think of an approachable leader or someone bossy?
  • Did you think of someone who is open to suggestions and feedback or someone who is “always right”?
  • Did you think of a leader who is open to trying new ideas or someone resistant to change?
  • Did you think of someone who genuinely cared about your well being while completing the tasks or someone
  • who only focuses on results while ignoring people?
  • Did you think of someone who inspires or someone who irritates?
  • Did you think of someone who easily picks up the team’s mood or someone unaware of how others are feeling?
  • Did you think of someone who routinely appreciated your efforts and results or someone who only criticized your mistakes?

 

Read The single biggest factor in your organization’s long-term success.

 

 

Emotional Intelligence

 

When we compare the behaviors and traits of highly effective leaders with average leaders’ traits, the difference is obvious. And that difference is emotional intelligence.

Salovey and Mayer (1990) defined Emotional Intelligence as the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and actions’

Daniel Goleman brought the term emotional intelligence into the mainstream with his book Emotional Intelligence – Why it can matter more than IQ. The book was published in 1995 and became a bestseller.

 

Measuring “intelligence” and predicting future success

 

Scientists and researchers have been trying to define intelligence for many years. For almost the entire last century, intelligence was measured using IQ or Intelligence quotient. IQ is the measure of cognitive capability – one’s ability to think, reason, learn and recall. Intelligence quotient tests generally include reading comprehension, vocabulary, arithmetic, and reasoning. It was believed to be an accurate predictor of future success and was used in schools, colleges, and job screening.

Predicting future job performance is the primary reason for screening candidates using IQ in organizations. However, IQ seemed to be a fairly inaccurate predictor of future success. Many people with high IQ end up doing poorly in professional and personal lives, while people with below-average IQs often succeed and prosper. Howard Gardner came up with the theory of multiple intelligences that proposed that intelligence is more than just IQ. Daniel Goleman popularized the concept of Emotional intelligence measured by EQ or emotional quotient.

 

IQ vs. EQ as a predictor of success

 

Daniel Goleman proposed that EQ was a much better predictor of success at work and in life. He cites numerous studies to drive home the importance of emotional intelligence. People with the highest IQs and brilliant technical skills don’t do very well in their careers and life. On the other hand, people with average and below-average intelligence and technical skills are highly successful in their careers and personal lives. Numerous studies done over the years have validated that EQ is three times more accurate in predicting future success as compared to IQ.

 

IQ is like an entry ticket.

 

Technical skills are needed for any profession. To be employed in their respective professions – an accountant needs to understand the basics of finance and accounting, or an engineer must know the basics of engineering. Technical skills are like an entry ticket – they are needed to get in. However, once a person has entered the profession, how far she will move up the career ladder depends a lot on emotional intelligence. If two people with similar IQs and technical skills enter the profession simultaneously, who will move up the career ladder faster? The answer is the person who has higher emotional intelligence.

Read: What are the ego traps and Leadership Derailers leaders fall for?

 

Leadership and emotional intelligence

 

Image credit – https://uxplanet.org/empathy-the-foundation-of-a-great-design-9b1887497c09

 

Leadership is primarily about emotional intelligence. By the time one reaches the leadership level, it is a given that they are technically sound. The differentiating factor, then, is emotional intelligence. Emotional intelligence competencies have a 3/4th contribution to a leader’s success. Successful leaders demonstrate the EQ competencies of self-awareness. They are calm and grounded, understand others’ feelings, build relationships, are driven and self-motivated, etc. Failed leaders often are critical, tend to lose control of their temper, are defensive, and lack empathy.

Read: How to become a better leader? What does it take?

 

top leaders

 

The four main components of Emotional Intelligence

 

The four main components of emotional intelligence are

1. Self-awareness
2. Self-management
3. Social awareness
4. Relationship management

 

Emotional Intelligence

 

Self-Awareness

 

It is the ability to be aware of how we are feeling, what our emotions are at any given moment and what is the cause of these emotions. Self-awareness allows us to see ourselves as we are and identify our strengths and areas of improvement. According to Daniel Goleman, self-awareness consists of the following three competencies.

  • Emotional Awareness: Recognizing one’s emotions and their effects.
  • Accurate Self-Assessment: Knowing one’s strengths and limitations.
  • Self-Confidence: A strong sense of one’s self-worth and capabilities.

Self-management

 

Self-management competency is the ability to respond instead of reacting. It allows us to remain calm even when we feel strong emotions like anger, frustration, jealousy, or other negative emotions. Without self-management, we may lash out at people and act on our impulses. Self-management competency ensures that we are aware of how our behaviors can affect relationships and, ultimately, our goals and regulate our emotions.

Self-management consists of the following six competencies.

  • Emotional Self-Control: Keeping disruptive emotions and impulses in check.
  • Transparency: Maintaining integrity, acting congruently with one’s values.
  • Adaptability: Flexibility in handling change.
  • Achievement: Striving to improve or meeting a standard of excellence.
  • Initiative: Readiness to act on opportunities.
  • Optimism: Persistence in pursuing goals despite obstacles and setbacks.

 

gla360

Social awareness

 

Social awareness competency includes empathy – which is the ability to sense what the other person feels and understand their needs and concerns. Being aware of the environment, people, and situations and being able to manage social interactions.

The social Awareness cluster contains three competencies:

  • Empathy: Sensing others’ feelings and perspectives and taking an active interest in their concerns.
  • Organizational Awareness: Reading a group’s emotional currents and power relationships.
  • Service Orientation: Anticipating, recognizing, and meeting customers’ needs.

Relationship Management

 

It is the ability to connect with others, build positive relationships, and positively influence others.

The Relationship Management cluster contains six competencies:

  • Developing Others: Sensing others’ development needs and bolstering their abilities.
  • Inspirational Leadership: Inspiring and guiding individuals and groups.
  • Change Catalyst: Initiating or managing change.
  • Influence: Wielding effective tactics for persuasion.
  • Conflict Management: Negotiating and resolving disagreements.
  • Teamwork & Collaboration: Working with others toward shared goals. Creating group synergy in pursuing collective goals.

Emotional Intelligence is a pre-requisite and an essential part of becoming a good leader. Lack of emotional intelligence in leaders results in disengaged employees and reduces business performance.

 

Read:  Which is the best leadership development program?

 

Would you like your leaders to develop their emotional intelligence competencies? Would you like the leaders to stop the derailing behaviors that undermine team performance and cause disengagement?

 

NAL Triple Advantage Leadership Coaching.

 

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short-duration leadership program at any reputed B school.

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

Pay us only after we deliver results! : We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you simply don’t have to pay us.

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below.

SCHEDULE NOW!

References

http://www.danielgoleman.info/daniel-goleman-how-emotionally-intelligent-are-you/
https://www.mbaknol.com/modern-management-concepts/four-components-of-emotional-intelligence/

 

Categories
Leadership

Building a team culture where the best ideas win – Ray Dalio radical transparency

Building a team culture where the best ideas win – Ray Dalio radical transparency

 

Building a team culture where the best ideas win is any leader’s top priority.  Would you like to do it for your teams? When I ask this question to leaders – almost everyone raises their hand.  When it comes to knowing how to create such a culture and commit to investing time, energy, and effort to achieve those goals – leaders are not so clear.  Ray Dalio and his radical transparency have successfully built a team culture where the best ideas win and has grown his company to be the largest hedge fund in the world.

[lwptoc]

 

Harsh email feedback

 

Take a look at the following email. It is harsh feedback given by one employee Jim to another employee Ray – in a large company.

From: Jim

To: Ray D

Cc: Lionel K, Greg J, Randal S, David A

Subject: Feedback on meeting

 “Ray – you deserve a “D-” for your performance today in the meeting … you did not prepare at all because there is no way you could have and been that disorganized. In the future, I/we would ask you to take some time and prepare, and maybe even I should come up and start talking to you to get you warmed up or something, but we can’t let this happen again. If you in any way think my view is wrong, please ask the others, or we can talk about it.”

Regards

Jim

Who is giving feedback and to whom?

 

What is your guess about the designations of Jim and Ray?  One would assume that Jim must be the boss and Ray must report to him. Hence the harsh feedback from the boss Jim to his employee Ray, regarding his bad performance during a meeting.  This is what happens in most organizational cultures, where a senior person gives such a candid feedback to someon junior.

Well, that assumption would be wrong! In this case, it is exactly the opposite!  Jim Haskel works for and reports to Ray Dalio, and Ray is the founder of Bridgewater Associates.  Started as a small firm in 1975 from his apartment, Bridgewater Associates is now the world’s largest hedge fund with more than $160 billion assets under management.  Ray Dalio himself is worth a cool $18 billion.

In most organizations, no employee would dare to share such critical feedback with someone higher up the corporate ladder. If they did send such a critical e-mail to their company’s founder, they probably would get fired!  But Ray Dalio did not fire Jim.  Instead, he shared this critical email internally with all the employees.  If that wasn’t embarrassing enough, he then shared it openly at a TED talk for the entire world to see! You can watch Ray Dalio’s radical transparency TED Talk.  Ray understands that to build a team culture that learns, innovates and grows, radical transparency is essential!

 

 

Why would a top leader ask for such candid feedback?

 

Why do you think Ray would do something like this?  Was he out of his mind? Not really!  It is one of the guiding principles Ray Dalio follows at Bridgewater Associates.  He calls it radical transparency.  He encourages employees to openly share real-time feedback with anyone, irrespective of designations. 

However, there is a catch.  Share the feedback with the respective person – not with others. If they catch an employee talking behind someone’s back three times – she can be fired!  All meetings at Bridgewater Associates are recorded on video and seen and critiqued by anyone inside the company. 

Ray Dalio has the emotional intelligence to understand that leaders cannot improve without a culture of honest feedback.  Building a team culture requires honest feedback.  Leadership coaching and leadership development have a responsibility to create awareness in the leaders that feedback is important.  As Ken Blanchard puts it – Feedback is the breakfast of champion leaders!  

create feedback culture

 

Ray Dalio and Radical Transparency principle

 

Ray Dalio credits this principle of radical transparency for the success of his company.  A culture of 100% honesty allows all ideas to be discussed and debated.  Ideas may win based on their merits and not based on the designation or the influence of the person presenting the idea.  Dalio says that this meritocracy of ideas has allowed Bridgewater to think independently and sprint ahead of many well-established fund houses to become the largest and most successful hedge fund in the world.  Ray Dalio has built a team culture and his  company where the best ideas win – by creating a culture of open and honest feedback through his radical transparency principle.   One of the most important leadership skills to develop is to be able to give and receive honest and constructive feedback. Imagine the employee engagement in any company where the leader solicits and accepts such honest and constructive feedback.

 

Building a team culture

 

Successful companies build a team culture of sharing honest feedback. 

 

Bridgewater Associates is not alone in implementing a culture of honest feedback where everyone’s performance, and ideas, are shared and debated openly, leading to improved performance and meritocracy of ideas.  Pixar is another company that credits its success to having a culture of candid feedback.  Google founder Larry Page believes in brutally honest feedback. The purpose is to arrive at the best possible solution for a specific problem. Honest feedback allows all ideas to be discussed and debated to find the best solution.  In today’s fast-changing and VUCA (Volatile, Uncertain, Complex, Ambiguous) world,  it is crucial to be agile and nimble. Without a culture of honesty, transparency, and open feedback, it would be difficult to stay ahead of the curve. 

Read Team coaching – Everything you wanted to know about it.

 

Assess and Develop the TOP 15 competencies of a Global Leader

 

Build a team culture of candid feedback in your organization

 

  • Would you like to improve the performance of your company? 
  • Will you like to sprint ahead of your competitors?
  • Would you like your teams to be more innovative and change-ready? 
  • Then you need to improve the transparency in your organization? 
  • How is the quality of feedback in your organization? 
  • Do teams share feedback openly? 
  • Do the best ideas win?  Or are people afraid to speak their minds? 
  • Do they talk about the “elephant in the room” – the difficult problem and the real issue everyone knows about but no one wants to talk about?  Or do they just beat around the bush? 
  • The equation is simple!

 

Read – Organizational Culture Change Example – Alan Mulally Ford Turnaround Story

 

Good leadership behaviors = Open and transparent culture = Business performance.

 

top 20 leadership growth areas
Would you like to improve the quality of the feedback within your organization’s teams and improve the engagement and performance of your employees and the team culture?  We offer Marshall Goldsmith Stakeholder Centered Coaching TEAM coaching – a yearlong intervention that helps create a culture of sharing open feedback.  In fact, it delivers guaranteed and measurable leadership growth for the teams. 

 

We offer our New Age Leadership – NAL Triple Advantage Leadership Coaching.

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short duration leadership program at any reputed B school.

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

Pay us only after we deliver results! : We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you don’t have to pay us.

 

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below.

SCHEDULE NOW!

 

References

Ray Dalio’s TED talk

 

If you prefer to watch the video version of this article, click the video. 

 

 

This article was originally published at https://www.linkedin.com/pulse/creating-team-culture-where-best-ideas-win-tushar-vakil/

 

Categories
Leadership

Google’s Project Oxygen – How Google identifies potential leaders

Google’s Project Oxygen – How Google identifies potential leaders

 

Google is one of the most successful companies today. It is also one of the most analytical and data-driven organizations. They rely on hard data rather than opinions. As leadership development is both science and art, how does Google handle leadership assessment and development?  How does Google identify if someone has the potential to be a great manager or leader?  Read further about Google’s Project Oxygen. Get the pdf file of Google’s Project Oxygen.  Google also updated the Project Oxygen questions to reflect the growth and complexity of the company and change in how work gets done.  The new list of Project Oxygen questions is at the end of the article.

[lwptoc]

 

Google’s Project Oxygen initiative to identify good leaders at Google

 

In 2008, an internal team of researchers started ”Project Oxygen” to determine what makes a great Google manager. They called this project “oxygen” as managers are the lifeblood of any organization.

Google’s employees are mostly engineers and do highly technical work.  Their tendency was to focus on core technical things – programming, coding, debugging, etc.  Their perception was that management was a distraction that took them away from “real” work!  When the company was small, the founders, Sergei and Larry, had a flat structure with no managers!  Everybody reported directly to them. 

Then Google grew and there was a need for managers and management. How do you convince the technically brilliant employees who make decisions based on data and information, and work in a company that believes in a flat organization – that managers and management are important and add value?  

The answer was to provide them enough data through research that clearly shows teh importance of managers and management! Through manager feedback surveys over an extended period of time, Project Oxygen identified eight behaviors that predicted managerial success. The success was measured through many factors and included employee turnover, employee satisfaction, and team performance. Later they added two more behaviors to the list for a total of 10 “Oxygen” behaviors and aligned their leadership and management development training programs to develop these behaviors. 

Although these 10 behaviors were correlated with managerial success, in statistics, correlation doesn’t prove causation! Google confirmed that these 10 behaviors were indeed the cause for better managerial outcomes in two ways –

  1. They confirmed that these 10 managerial behaviors preceded employee outcomes and not vice versa. 
  2. They confirmed by switching employees and managers that when an employee is working under a manager exhibiting these behaviors, her performance improves. 

 

What are these 10 behaviors, and how do we know if a leader has these qualities? As it turns out, asking just the 13 questions to the manager’s direct reports does the trick!  Twice a year, employees rate their managers on a Likert scale in an anonymous survey. The leaders who rate high on these 13 questions have a statistically significant correlation to future performance measured by turnover, satisfaction, and performance. 

Just 5 minutes to identify a good leader?

 

The feedback takes about five minutes for each employee’s time!   Jeff Haden, the contributing editor at Inc.com, wrote an article titled – Here is how Google knows in less than 5 minutes if someone is a great leader.  You may read the article here https://www.inc.com/jeff-haden/heres-how-google-knows-in-less-than-5-minutes-if-someone-is-a-great-leader.html   This simple leadership assessment is very effective in determining the quality of one’s leadership.

 

Read – The single biggest factor in your organization’s long-term success.

 

Here are leadership evaluation questions as part of Google’s Project Oxygen.

 

  1. My manager gives me actionable feedback that helps me improve my performance. 
  2. My manager does not “micromanage” (get involved in details that should be handled at other levels). 
  3. My manager shows consideration for me as a person. 
  4. My manager’s actions show that he/she values the perspective I bring to the team, even if it is different from his/her own. 
  5. My manager keeps the team focused on our priority results/deliverables. 
  6. My manager regularly shares relevant information derived from his/her manager and senior leaders. 
  7. My manager has had a meaningful discussion with me about career development in the past six months. 
  8. My manager communicates clear goals for our team. 
  9. My manager has the technical expertise (e.g., coding in Tech, selling in Global Business, accounting in Finance) required to manage me effectively. 
  10. I would recommend my manager to other Googlers. 

top 20 leadership growth areas
Then Google asks employees to complete two other questions.

  1. What would you recommend your manager keep doing? 
  2. What would you have your manager change?

 

Click the link to download these question Google Project Oxygen pdf  –

Google’s Project Oxygen Pdf

 

Leadership is mostly about people, not only about technical skills – even at Google!

 

Although Google hires only the most technically sound employees, note that only one question (question number 9) is about the manager’s technical skills. All other questions are about the soft skills or the behavior of the manager or leader! Even for a company like Google, hiring only the most technically sound Engineers and programmers, what matters in their managerial and leadership effectiveness is behavioral skills or emotional intelligence. 

 

Daniel Goleman’s research has proven that emotional intelligence quotient or EQ is much more accurate in predicting future success than intelligence quotient or IQ.  IQ and technical skills are like the entry ticket to a career – technical skills are needed to get in the job. However, how far a person will progress in his/her job will depend on the behavioral skills and emotional intelligence exhibited.

The equation is simple: 

 

Leadership behaviors create culture, which in turn affects employee engagement, which in turn drives business results.  Leadership behavior (which creates organizational culture) is the single biggest factor impacting organizational performance. Jack Welch (former CEO of GE) labeled organizational culture as a lasting sustainable competitive advantage. 

Leadership development is critical for an organization to survive and thrive in today world’s ever-changing business environment. Would you like to assess and develop your leaders?   

  • Identify and develop your high potentials?   
  • Develop bench strength for succession planning?   
  • Help leaders transition up or across through leadership development?   
  • Deal with “derailers” (unproductive behaviors of otherwise successful leaders that cause team conflicts and holds them back from further success)? 

gla 360 asessment

 

Global Leadership Assessment (GLA360) for your leadership team

 

The GLA360 is rooted in groundbreaking research conducted by Marshall Goldsmith (#1 Leadership Thinker and Executive Coach), involving CEOs of Fortune 100 companies, global thought leaders, and international business executives of organizations on 6 continents. The GLA360 articulates and measures the top 15 most pressing competencies for today’s global leader. It shows leaders the areas they need to develop to succeed in a competitive business environment.

 

We offer our New Age Leadership – NAL Triple Advantage Leadership Coaching.

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short-duration leadership program at any reputed B school.

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

Pay us only after we deliver results! : We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you simply don’t have to pay us.

leadership coaching trial

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below.

 

SCHEDULE NOW!

 

Categories
Leadership

21 Wayne Dyer quotes that are Life-changing

21 Wayne Dyer quotes that are Life-changing

Wayne Dyer quotes are life changing and inspirational. Wayne Dyer was an author and a motivational speaker. He has written many books that have become bestsellers. His first book, Your Erroneous Zones, sold more than 100 million copies and is one of the top-selling books of all time. His talks and books have inspired millions around the world.

His quotes are both inspiring and insightful.  He has motivated millions around the world with his books and talks.

Here are some of the best quotes by Wayne Dyer – carefully selected.  Hope they inspire you as well.  Take some time to read the quotes, may be even read them twice.  And ponder over the meaning and insights in each quote.

Quotes by Wayne Dyer 1-10

1. You cannot always control what goes on outside. But you can always control what goes on inside.

2. Abundance is not something we acquire. It is something we tune into.

3. The highest form of ignorance is when you reject something you don’t know anything about.

4. Change the way you see things and the things you see will change.

5. If you don’t make peace with your past, it will keep showing up in your present.

6. If you believe it will work out, you’ll see opportunities. If you believe it won’t, you will see obstacles.

7. The only limits you have are the limits you believe.

8 .Loving people live in a loving world. Hostile people live in a hostile world. Same world.

9. You will see it, when you believe.

10. You are important enough to ask, and you are blessed enough to receive back.

Wayne Dyer quotes 11-21 continue below. 

 

 

Two of the most inspiring stories are on YouTube as a video.  They are must watch.  You will see hundreds of people in the audience crying when he narrates them.

1. The story of Teddy

2. The amazing butterfly story

Quotes by Wayne Dyer 11-21

11. Don’t die with your music still in you.

12. My goal is not to be better than anyone else, but to be better than I used to be.

13. Self-actualized people are independent of the good opinion of others.

14. Within all of us is a divine capacity to manifest and attract all that we need and desire.

15. Heaven is a state of mind, not a location, since spirit is everywhere and in everything.

16. Judgments prevent us from seeing the good that lies beyond appearances.

17. Let the world know why you’re here, and do it with passion.

18. The state of your life is nothing more than a reflection of your state of mind.

19. Never underestimate your power to change.

20. There is no scarcity of opportunity to make a living at what you love. There’s only scarcity of resolve to make it happen.

21. Conflict cannot survive without your participation.

9 Bonus Wayne Dyer quotes below

.

If you are enjoying reading these Wayne Dyer quotes, you will love the following quotes articles

1. Galvanizing and encouraging John Maxwell quotes 

2. Inspiring and insightful Tony Robbins quotes

You will also enjoy reading these articles

1.  How to use the compound effect to supercharge leadership development 

2.  Top elements of leadership development  

3.  How to get promoted and avoid mid-career crisis 

.

Bonus Wayne Dyer quotes

22. I would rather be hated for who I am than loved for who I’m not.

23. Peace is the result of retraining your mind to process life as it is, rather than as you think it should be.

24. I am thankful to all those who said no. It’s because of them, I did it myself.

25. How people treat you is their karma; how you react is yours.

26. When you judge another, you do not define them, you define yourself.

27. Love is the ability and willingness to allow those that you care for to be what they choose for themselves.

28. It’s easy to be a critic, but being a doer requires effort, risk, and change.

29. If you don’t make peace with your past, it will keep showing up in your present.

30. When you squeeze an orange, orange juice comes out, because that’s what’s inside. When you are squeezed, what comes out is what is inside.

Categories
Leadership

Future of Leadership – Are your leadership skills future ready?

Future of leadership – Are your leadership skills & your leadership programs future-ready?

 

I read the recently published“The Self-Disruptive Leader,” – a study by Korn Ferry, of 150,000 global private sector leaders and their leadership skills.  The future of leadership is transforming. The report revealed that only 15% of the leaders have the skills to be great leaders in a rapidly changing business environment to design a future leadership program that keeps up with this transformation.

You may read the entire report here  https://s3-us-west-2.amazonaws.com/kfpublic/korn-ferry-disruptive-leader.pdf

I usually summarize the key points as it helps my learning, retention, and clarity.  Sharing and discussing with fellow professionals brings in diverse perspectives and new insights. I have found that this is an effective way to bring in / adopt some cutting-edge ideas in leadership thinking into our organizations.

Future of Leadership skills

 

Below are my brief notes from the report on the Future of Leadership skills

 

  • Rapid change: The combined effect of global mega-trends has forced organizations to evolve rapidly, sometimes frenetically.
  • Comprehensive study: Korn Ferry delved into 150,000 leadership profiles worldwide (18 major world markets)
  • Only 15% of leaders are future-ready: The analysis revealed that, on average, only 15 percent of private-sector executives worldwide have what it takes to be truly great leaders in the rapidly changing business world.
  • New skills for future survival: A majority of leaders can’t decide and take smart actions quickly enough, motivate people effectively or build trust—all of which is needed to ensure their organization’s survival into the future.
  • “For the last hundred years, we have taught leaders that control, consistency, and closure are the principles of business leadership. They trained all of us in this approach.”
  • Old models are outdated: Models of business leadership are based on what has worked successfully in the past, but we are not in the same business era anymore.
  • Emerging leadership competencies: “But dramatic changes to the global business environment mean that this is no longer sufficient—trust, purpose and energizing others are now central.”

 

top 20 leadership growth areas

 

The future of leadership is  Self-Disruptive

 

The future of leadership is  Self-Disruptive and includes leaders who can: 

  • Transform themselves
  • Help their organizations transform.
  • Question and shift their own and others’ mindsets
  • Base their leadership success on their way of being rather than their skill at doing. 

This group represented the highest-performing leaders globally – as measured by factors that include compensation to company growth.

They defined the five leadership skills and qualities for future leaders from the analysis and turned it into an easy-to-remember acronym ADAPT. 

 

sustainable growth in the next normal

 

 

future of leadership
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ADAPT – the ability to Anticipate, Drive, Accelerate, Partner, and Trust

 

Leaders will need to retain this self-disruptive outlook to succeed in the future.

  • What can leaders do to inculcate the self-disruptive habit and competencies?
  • How can leadership development professionals bring about the changes in curriculum or approach to get the leaders future-ready?

 

ADAPT framework is quite similar to agile leadership. It requires unlearning the ways that have made the leaders successful in the past. It requires letting go of long-standing organizational norms and getting into new and uncomfortable ways of doing things. To transform your organization from routine to agile ways of working requires courage from the top leaders.  

In today’s rapidly changing world – business is undergoing a continuous transformation.  Leadership needs to keep up and  “ADAPT” to such a world. Leadership development is critical for any organization in today’s VUCA world.

 

Read: Developing leaders to thrive in the new normal

 

 

How to design a future of leadership program for this new reality

 

future of leadership

 

Traditional leadership development methods involve using a defined curriculum, leadership models, case studies, and examples based on what worked in the past.  With the current business environment of rapid change, these models of learning are insufficient.  No curriculum can cover each situation’s intricacies that vary by the leader’s personality and experience, the position, the company, and the business environment.  No two leaders are in the same situation, and hence one size fits all leadership methods are ineffective.

 

Three things that can help keep up with the rapid pace are

 

1. Customized diagnosis

 

Every leader is different.  No two leaders are exactly alike.  They have different backgrounds, different upbringings, different life experiences, different strengths, and different areas of improvement.  A customized diagnosis is essential.

 

2. Individual help and support

 

Leaders are busy.  Leaders also have to portray a confident image.  We train them not to divulge their weaknesses. If they did, it might not go very well with investors and stakeholders!  Although they need help, they will rarely admit it in a public forum like a training program.  That is the reason that most leaders opt for executive coaching.  It offers confidentiality, individual help, and support to the leader.

 

3. Using team intelligence of the leader’s stakeholders (team members)

 

No one is as smart as all of us!  Leader’s stakeholders are in the best position to know the uniqueness of their own situation.  They observe the leader in action.  They are aware of the culture of the organization.  They have more combined knowledge about the problems and the solutions facing them than anyone else.  Hence their inputs are precious.  Their suggestions will help the leader a lot more than any new leadership model they may learn in a leadership training program or an executive education program.

 

Read: Organization-wide Leadership development plan example template – a real-life case study

 

Is there a future leadership program that meets these 3 requirements?

 

We offer Marshall Goldsmith stakeholder centers leadership program that meets all these 3 requirements.  It is a future leadership program that works in a disruptive world. It includes customized 360 diagnoses; it offers help and support in the form of one on one coaching, and it involves the combined intelligence of all the leader’s team members who know the right solutions suitable to the unique needs of the leader and the organization.

 

world's number 1 executive coaching

 

NAL Triple Advantage Leadership Coaching

 

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

 

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

 

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

 

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader are aligned to the business strategy.

 

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

 

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

 

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short-duration leadership program at any reputed B school.

 

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

 

Pay us only after we deliver results! : We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you don’t have to pay us.

 

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below.

SCHEDULE NOW!

 

A version of this article was originally posted on LinkedIn by Tushar Vakil https://www.linkedin.com/pulse/only-15-leaders-future-ready-tushar-vakil/

 

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The Swiss army knife of talent development is leadership coaching!

The Swiss army knife of talent development is leadership coaching!

 

Talent development has multiple needs.  Is there a talent development program or tool that serves various talent development needs?  Leadership coaching is such a tool and is the Swiss army knife of talent development.  Leadership coaching helps develop high potentials, succession planning, build a leadership pipeline, help leaders transition up and across, and overcome technically brilliant employees’ derailing behaviors.

 

Read : Which is the best leadership development program?

Talent development needs 1:  Developing high potential employees.

 

A high potential employee is the one who has the talent, willingness, and commitment to take up leadership roles.  They can deliver significantly better business results as compared with an average employee.  They also demand more support, investment in their development, and a clear career path. If companies don’t motivate, challenge, and develop them, they will leave for better opportunities.  It is essential to identify, develop, and retain high potential employees, or else the competitors will benefit from their ability and drive to achieve results.

 

Marshall Goldsmith Stakeholder Centered Leadership Coaching a talent development program that is very well suited to developing high potentials as it delivers measurable leadership growth for the high potential leader. It provides the necessary support and engagement to the leaders and helps create a culture of openness and dialogue within the leader’s team.

 

 

top leaders double profits

 

Talent development needs 2: Leadership pipeline and succession planning.

 

The right talent is always in high demand.  Employee turnover is ever increasing, especially with the younger workforce.  Building a leadership pipeline and planning for succession is becoming an increasingly important part of talent development.  For any company, it is essential to identify critical positions and develop a successor.  When a dangerous situation is vacant either because of retirement or attrition, there should be a successor in place.  If one employee, in a crucial position in the organization, leaves, the talent management team should have an internal replacement who can take up the higher role.

 

Marshall Goldsmith Stakeholder Centered Leadership Coaching is a talent development program that helps develop specific behavioral skills for the leaders.  It delivers measurable leadership growth for the successor, so they are ready to take up higher positions as and when a need arises.

 

 

 

Growth of Leaders

 

Talent development needs 3: Help leaders transition up and across.

 

We often ask leaders to transition up or across the organization before they are ready.  This usually happens due to urgent business needs such as – crises, taking advantage of business opportunities,  large projects, or critical deadlines.  Such situations have enormous consequences and severe implications for business performance.

Despite the consequences, companies take the sink or swim approach knowing that the leaders do not have enough time to develop the competencies required to transition up or across.  Handled correctly, these situations also become an excellent learning and growth opportunity for the leader if we support them with appropriate developmental activities.

Marshall Goldsmith Stakeholder Centered Leadership Coaching is a talent development program that helps the leader to develop specific behavioral skills. The leader may need to establish these skills but may be uncomfortable doing it without proper coaching.  It is a customized approach to help the leader rapidly ease into a new role. Without this support of leadership coaching, the leader may fail in a unique position, and it may end up costing the company dearly in terms of missed deadlines or lost opportunities.

 

 

world's number 1 executive coaching

 

 

Talent development needs 4:  Overcoming derailing behaviors of otherwise technically brilliant employees.

 

We hire employees because of their technical skills and often fire them because of their behavior.  Many technically brilliant people sometimes have behavioral issues that become a problem for the entire team.  They are too valuable to the company to let them go, but their abrasiveness is intolerable to other team members.  How do you handle such a scenario?  Behavioral coaching is one of the best tools to take the leader from awareness to acceptance, action, and achievement of the desired behaviors.

Read: Everything you ever wanted to know about executive coaching

 

NAL Triple Advantage Leadership Coaching.

 

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short duration leadership program at any reputed B school.

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

Pay us only after we deliver results! : We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you simply don’t have to pay us.

 

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below.

 

SCHEDULE NOW!

 

 

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Is your leadership development effective? Or is the money going down the drain?

Is your leadership development effective? Or is the money going down the drain?

 

An estimated $100 Billion is spent worldwide on leadership development every year!

 

Leadership impacts employee engagement and business performance.  Good leadership brings out the best in teams and delivers growth and profits.  On the other hand, bad leadership drains the energy and creates a toxic work culture of disengagement and performance below potential.  Hence companies consider leadership development one of the top priorities. They also invest a significant amount of time, money, and effort into leadership development initiatives.

 

Read: The importance of Leadership: Business impact of good and poor leadership

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There is a huge variety of leadership development initiatives available from a plethora of vendors – training, seminars, coaching, executive education, E-learning, book summaries, and so on.  A 2014 report estimated that out of the total of $160 billion spent annually on employee training in the United States, $24.5 billion were spent on leadership training alone.  Worldwide the total amount spent annually on leadership development is estimated at $62 billion and growing each year. By the year 2020, it may well have topped $100 billion annually.

 

Is leadership development working? 

 

One would think that with these huge sums of money being spent on developing leaders,  employee engagement should be at the highest levels, turnover should be at an all-time low, team cohesion should be going through the roof, and business performance should be at the peak.  But the truth is quite the contrary. Most leadership development programs have little business impact.  In a recent survey, 89% of the CEOs considered leadership development as their top priority.  What percentage of these CEOs thought that their leadership development initiatives had a business impact?  Only 10%!  

 

If you think Leadership Development is a waste of time, you may be right!

 

Kristi Hedges rightly pointed out in her aptly titled article in Forbes – “If You Think Leadership Development Is A Waste Of Time You May Be Right.”  Many talent management professionals and C suite executives have this nagging feeling that their leadership development initiatives – either internally developed or externally bought – are not effective.   CEOs, C-suite leaders, CHROs and CLOs have this nagging feeling that their leadership development needs to get better to deliver business impact, and would readily admit that they need help in doing so.

In an article on their website, Boston Consulting Group (BCG) concluded that – “Companies Invest in Leadership Development, but the Money Is Largely Wasted.” 

 

Read: Guaranteed Measurable Results Delivered For Our FMCG Client

 

 

Leadership Coaching
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BCG cites 3 pitfalls that are responsible for the ineffectiveness of leadership development initiatives

  1. Considering leadership training as an event and not understanding that it is a process that takes time and reinforcement at work. Many companies follow a check box approach to sending leaders to a short duration internal or external training program.  It simply doesn’t work.  Many companies do this year after year with little to show for in terms of business impact.
  2. Covering broad themes in the leadership programs, instead of focusing on 1-2 specific skills needed to improve the leadership performance at work.  No two people are exactly alike.  Every leader is different.  They have different education, backgrounds, upbringing, life experiences, and personalities.  Each leader has a unique set of strengths and improvement areas.  One-size fits all approach to leadership development simply doesn’t work! Unless the leadership development is customized to the leader’s specific needs, it will do little to help the leader improve.
  3. Measuring and tracking the wrong kind of data on effectiveness – Many organizations and their Human Resources and Learning and Development departments track the wrong kind of data.  Data like man-hours, the number of training programs, initial satisfaction with the training programs, etc. While tracking these metrics is helpful, the real measurement of any leadership development initiative should be the change in behavior and its impact at work. 

To quote Debbie Lovich, who has 20 years of experience in leadership development, “People don’t develop skills from simply reading a book or going to a one-off workshop. They build skills by having to do something, failing, and trying again and again.” 

 

 

are you doing leadership right?

 

A 2014 survey by Mckinsey outlined 4 main reasons for the failure of leadership training

 

  1. Overlooking the context
    1. Every company, every leader, every team is different.  What works in one situation or environment won’t work in other situations. Leadership development that is not aligned to the specific competencies and specific culture of the company, is likely to fail.
  2. Decoupling of reflection from the real work
    1. Most leadership programs fail to help the leader apply the learning to their own work.  Developmental activities like leadership framework or a case study look good in a simulated environment but not in the real world.  
  3. Underestimating mindsets
    1. Many programs fail to change the mindsets of leaders in a meaningful way.  Things quickly go back to the status quo when the leaders go back to work.  
  4. Failing to measure results
    1. Alignment of leadership program outcomes to business needs and measuring them before, during, and after is essential for the success of the leadership development program.

 

For a leadership development initiative to be effective, it has to overcome these pitfalls outlined by the McKinsey survey.

Read:  9 Reasons Why Executive Coaching Fails in Organizations

 

Would you like to make your leadership development effective?

 

world's number 1 executive coaching

 

We offer our New Age Leadership Triple Advantage Coaching that delivers guaranteed and measurable results.  This leadership development approach overcomes most of the pitfalls that derail the effectiveness of a leadership development initiative. 

 

 

 

NAL Triple Advantage Leadership Coaching

 

that delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

 

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

 

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

 

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

 

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

 

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

 

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short duration leadership program at any reputed B school.

 

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

 

Pay us only after we deliver results! : We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you simply don’t have to pay us.

 

Schedule an exploratory 15-minute conversation with our leadership adviser today

SCHEDULE NOW!

 

 

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Uncategorized Leadership

The importance of Leadership: Business impact of good and poor leadership

 

Importance of Leadership: Business impact of good and poor leadership

 

Leaders in all areas of life – a for-profit company,  non-profit organization, government, military, or a sports team – play a crucial role in whether the endeavor succeeds or fails.  When an organization succeeds, the leader gets the credit.  When an organization fails, we usually blame the leader. 

 

Good leaders inspire everyone on their teams to put in their best efforts.  Poor leaders often drain the motivation and the energy of the team, and people do only what is necessary to keep their jobs.  We want to follow good leaders, and we do our best to avoid bad leaders.  Intuitively, we know that leadership makes a difference.  But, can we back it up with hard numbers?  In this article, I want to discuss studies by the Korn Ferry Hay Group and Zenger Folkman to demonstrate the importance of leadership.

 

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leadership development
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The importance of leadership -A study by the KF Hay group

 

Korn Ferry Hay group conducted a study to find out what factors impact the bottom line or the profits of any company.  They found the five factors listed below

 

1. Strong franchises: Strong brands act as a moat or a competitive advantage. Example – Coca-cola, Apple, etc.  Strong franchises drive profitability.
2. Beneficial environments: An environment helpful to business. Example – Silicon valley for technology.  A supportive ecosystem and a beneficial environment drive both performance and profits.
3. Intellectual Property Rights: Patents and copyrights protect companies against competition and hence help their financials. Example – Qualcomm, Pharma companies.  Intellectual property rights prohibit competitors from copying a successful company and hence drives sales and profits.
4. Regulatory Barriers: Regulatory barriers protect the entry of competitors benefiting the existing players -telecom in the middle-east, and some African countries are expensive, but companies are highly profitable.  
5. Massive Resources: Capital, natural resources, the scale of operations act as a competitive advantage. Example: Google, P&G, Nestle, etc.  Even if a competitor can duplicate products, services, technology, or business model, it may be extremely difficult to match the scale of operations.  

 

Korn Ferry Hay Group found that these 5 factors combined account for 65% of the financial performance of any organization.

 

What factors account for the other 35% of the bottom line?

 

The five factors listed above drive 65% of the financial performance of any organization. What factors account for the other 35% of the bottom line?  Korn Ferry attributed it to leadership behaviors and the culture it creates! Leadership behaviors account for 35% of an organization’s financial performance, making.   

This clearly demonstrates the importance of leadership, not just to employee engagement, but also to the profitability of the organization.  In fact, leadership is the single most important factor. Leadership behaviors drive organizational culture. Organizational culture, in turn, drives business performance. How did Korn Ferry measure performance? Based on the profits, balance sheet, and people engagement levels in an organization.

If leadership accounts for more than a third of an organization’s performance, what are the implications? It means that leadership development is the single largest lever available to drive an organization’s performance! And it is probably the only factor that is entirely within the circle of the organization’s influence.

 

The importance of leadership -Gallup surveys

 

Gallup organization conducts a yearly survey of employee engagement in large organizations.  According to numerous Gallup polls over the years, less than a third of employees are engaged and committed to work. What are the implications?  Two-thirds of the workforce is disengaged at work!   What causes two-thirds of the employees in companies to be disengaged? Simply put, poor leadership!

To quote Marcus Buckingham – People don’t leave bad companies, they leave the bad managers!

Bad leadership creates a toxic culture. 

 

Read: Your Executive Leadership Development – Sink, Swim or Setup for Success

 

Importance of leadership – Zenger Folkman & Harvard studies

 

Zenger Folkman study – Does leadership impact the bottom line?

 

Leadership experts Zenger and Folkman initiated a study for a Fortune 500 commercial bank. These leaders were heads of different branches for the same bank and were responsible for the profitability of their respective branch operations.

Zenger and Folkman started with the 360-degree assessment of the leadership competencies to gauge the effectiveness of a leader. Based on the 360-degree feedback scores, they divided the leaders into three groups: the top 10% were the best leaders, the bottom 10% were the worst leaders, and the middle 80% were the rest of the leaders.

They then compared the performance of these three groups on two performance indicators

1. Net income the Profit (or loss) of the branch

2. Employee engagement in terms of the percentage of % employees who think about quitting.

Here are the results

As you might expect, the results show the bottom 10% did poorly and the top 10% did exceptionally well, but it is striking to see just how significant the differences are.

The bottom 10% of leaders had a net income of minus 1.2 million or a loss. In addition, over 80% of the employees under these leaders wanted to quit the organization.

The middle 80% generated a net income of $2.4 million.

Compare that with the top 10% of leaders. They had an average net income of $4.5 million. Only 3% of the employees under these leaders thought about quitting the company.

Although the specific numbers in other organizations may vary, Zenger and Folkman found this trend in multiple leadership studies across several organizations.

 

top leaders double profits

Conclusion of the Zenger Folkman Study

 

• Poor leaders lose money; good leaders make a profit; extraordinary leaders double profit!

• If you want to find out the effectiveness of a leader, ask those who are led. (through an anonymous 360-degree assessment)

gla 360 asessment
Want to double your revenue? Turn your leaders into world-class leaders through a good leadership development intervention!

 

importance of leadership
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Harvard & other studies on the importance of leadership

 

  • According to a Harvard study, subordinates of leaders who are in the top 10 percentile are 2.5 times more effective leaders themselves compared to subordinates of leaders who are in the bottom 10th percentile.  Good leaders develop more leaders. This has a cascading effect and improves the organization’s performance.
  • While researching their book “Leading People,” authors Rosen and Brown scoured various studies on more than 3000 US companies. They found that the current leaders were utilizing only half of their human capital. It is hard to believe, but poor leadership costs companies half of their human capital.

 

With good leadership development, we can double the productivity of people by engaging most of the disengaged employees under a poor leader.

 

  • DDI research found that a single poor leader’s cost to a company is $126,000 per year! The main contributors to this cost were employee dissent, dissatisfaction and turnover, poor morale, and bad teamwork in the leader’s team. But it is just the beginning. Bad leadership has a cascading effect all the way down to the frontline employees. If the managers’ poor performance one and two levels below a bad leader were included, a single bad leader’s real cost would be a lot more than this figure.

 

Have you read a book on POOR leadership?

 

I am willing to bet that you have read many books on good leaders and good leadership – it could be about Nelson Mandela, Jack Welch, or any one of the many admired leaders.  But have you ever read a book about a bad leader or poor leadership?  Again, I am willing to bet that the answer to this question is no!  And yet, we see bad leaders and bad leadership all around us.  Almost everyone has had the misfortune to work under a bad leader at some point in their career.  How was it?  What did that do to your morale?  What was the effect on your performance?  And that is just the human side of the high cost of poor leadership.   There is also a significantly high financial cost of poor leadership that we often are unaware of. 

 

Read: Poor Leadership Behaviors & its Collateral Damage

 

Poor leadership has a detrimental effect on all aspects of business performance.

 

  • Poor employee engagement and high turnover
  • Lack of clarity regarding direction, priorities, and roles
  • Cost of turf wars and conflicts that linger under poor leadership
  • Poor decision making, inability to change or innovate
  • Negative impact on revenue and customer service numbers

Good leadership has a cascading effect on multiple aspects of a business’s performance.

 

  • Increased employee engagement and retention
  • Increased sales and revenues
  • Improved customer satisfaction
  • Responsiveness to change and innovation
  • Increased profits and bottom line
  • Cascading leadership and develop other leaders down the line

The evidence is conclusive. Good leadership supercharges performance. Bad leadership puts the brakes on performance.

 

The equation is simple.

Good leadership = Employee engagement = High performance

Bad leadership = Dissatisfied employees = Poor performance

Bad leadership is a drag on your bottom line.  Good leadership is an accelerator of performance.

Think your company doesn’t need leadership development?  Think again!

Think leadership development is costly?  Think again!

The cost of not developing your leaders may be insanely high.

When clients ask me about the cost of leadership development – I ask them, “Have you considered what is it costing you not to develop your leaders?”

 

The critical success factor 

 

Business success depends on a multitude of factors.  According to these multiple studies Korn Ferry Hay Group, Zenger and Folkman, DDI, and others – there is one factor inside the organization that is consistent and predictable in its impact on any business’s success.  What is this factor?  It is the quality of leadership within the organization!  And leadership development is probably the only factor that is entirely within the circle of influence of the organization.

If leadership is important, it makes sense for the organization to focus on leadership development.  Unfortunately, most of the leadership initiatives fail to deliver measurable behavior change or significant business impact.

 

Read: Is your leadership development effective? Or is the money going down the drain?

 

Is leadership development important?  Does it justify the ROI?

 

The related question is – “Is leadership development important?”  It is worth the cost?  Does the ROI justify the investment in leadership development?  Some companies think that they don’t really need leadership development.  Often companies perceive the costs of leadership development as expensive. My question to both is – “Do you know what it costs you to have poor leadership?”  

 

Fortunately, we offer the NAL Triple advantage coaching that delivers both measurable and guaranteed results, both in terms of behavior change at work and significant business impact.

 

world's number 1 executive coaching

NAL Triple Advantage Leadership Coaching.

 

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short-duration leadership program at any reputed B school.

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

Pay us only after we deliver results! : We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you simply don’t have to pay us.

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below.

SCHEDULE NOW!

 

References

The High Cost of Poor Leadership

The Trickle-Down Effect of Good (and Bad) Leadership

 

Watch the video – Is Leadership Development worth the cost?

 

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Leadership coaching that delivers a 95% success rate

Leadership coaching that delivers a 95% success rate.

 

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This leadership coaching program has a 95% success rate in delivering measurable leadership growth!  

 

The business environment has changed!

 

As we have moved into the 21st century, the way we do business has changed. We now operate in a business environment that can be very aptly described as VUCA – Volatile, uncertain, complex, and ambiguous. The pace of change is fast and getting faster, organizations are flatter, customer demands are ever-increasing, competition is global, and continuous disruptions are now considered normal. What is needed to survive and thrive in such a VUCA world?

 

Leadership has to change to keep up

 

The answer is leadership! But there is a problem. The command and control model of leadership worked well in the 20th-century settings of a farm or a factory. Unfortunately, it doesn’t work anymore. Leaders have to learn to lead differently in the age of communication and information. Leaders have to unlearn old habits and relearn new habits. Even in the VUCA world, good leadership impacts both the engagement and performance of the organization. On the other hand, bad leadership is a severe drag on the bottom line.

 

Read: Which is the best leadership development program?

 

Leadership development is a top priority

 

Hence organizations have made leadership development a high priority. A variety of leadership development programs are available from a plethora of vendors. B schools, consultants, coaches, and other vendors offer a multitude of leadership development initiatives. Large companies also have developed their own leadership development universities and curriculum.

 

top leaders

 

Companies spend enormous money

 

Companies spend enormous amounts of money on leadership development. Based on a 2014 survey, an estimated $62 billion was spent worldwide on leadership development. With such vast sums of money spent, one would assume that companies would be thrilled with their leadership. Unfortunately, that is not true.

 

Is leadership development working? 

 

The numbers on the effectiveness of leadership development initiatives are both shocking and depressing. While 89% of the CEOs considered leadership development a top priority, only 10% believe that their leadership development has a clear business impact. Many reasons make leadership programs ineffective.

Read: Is your leadership development effective? Or is the money going down the drain? 

 

leadership coaching
Image source – https://visionedgemarketing.com/measure-marketing-effectiveness-not-roi/

 

NAL Triple Advantage Leadership Coaching

 

Wouldn’t it be great if there was a leadership coaching program that delivered measurable leadership growth? The good news is that there is one such program. It is the New Age Leadership – Triple Advantage Leadership Coaching. What does triple advantage mean? The Triple Advantage Leadership Coaching is advantageous for the leaders, it is beneficial for the leader’s team, and it is also advantageous to the organization.



What is the NAL Triple Advantage Leadership Coaching, and how does it work?

Allow me to elaborate through an example.

Who decides if a product or a service is good or not?

Who decides if a product or a service is good or not? Who decides if that product or service is improving or not? Obviously, the answer to both of these questions is the consumer or the end-user of the product or service. Ultimately they decide whether the product is good or not. They vote with their wallet and decide whether to buy a product or not.



Imagine that I have concocted a product – a new soft drink – which I think tastes fantastic. But is that enough for the success of the product? Probably not! I will test my new drink with a few representative consumers. After all, they are going to buy or choose to ignore my product. I will allow them to sample my soft drink and give their feedback.



I will ask whether the drink is good (based on their opinion/perception). The next question will be – what can I do to make this drink better? Consumers will give their feedback – let’s say it is too sugary, not enough flavor, etc. I will make those changes to the drink based on the number of consumers giving that same feedback. Then I will go back to the consumer with the improved version of the soft drink and ask them for their inputs. This process will be repeated for a few iterations until the overall feedback to the drink is positive.



For a consumer product or service, this is the best way to ensure improvement. Now, how does it apply to leadership?





Who decides if a leader is good or not?


How about our leadership? Who decides if a leader is good or not? Personally, a leader may think that she is an excellent leader – but is that opinion accurate and sufficient? As leaders move up the career ladder, the quality and the quantity of feedback they receive go down. Usually, team members only bring positive feedback and avoid sharing critical feedback to the leader’s face. Without honest feedback, the leader has little chance of knowing the reality and improving herself. Often there is a large gap between the leader’s intentions and his impact on team members.



Who decides if our leadership is good or not so good? Who decides if our leadership is getting better or not? If leadership is our product/service, who are the consumers? Obviously, they would be your team members and the people with whom we interact frequently. These are the leader’s team members. Team members are at the receiving end of our leadership product/service and can give valuable feedback. Their inputs are valuable on how to improve our leadership and what can be done to improve it.



Team members see the leadership behaviors regularly. They can give feedback on the quality of leadership and tell the leader whether that leadership quality is improving. They can also hold the leader accountable when he commits to changing/improving her leadership behavior. They provide on-job coaching and accountability to the leader while she makes an effort to strengthen her leadership.



Unfortunately, the feedback and improvement process that is obvious and practiced for a consumer product is rarely practiced by leaders to improve themselves. And that is where the NAL Triple Advantage Leadership Coaching helps.

 

 

How can NAL Triple Advantage Leadership Coaching help?



NAL Triple Advantage Leadership Coaching involves the leader’s team members – the people at the receiving end of the leadership behaviors. Team members are the consumers of the leadership. Hence, they can help assess whether the leader is good or not and whether the leadership is improving.


• Get feedback from the team members on leadership behaviors

• Decide on the leadership improvement areas

• Ask team members for suggestions to get better (every month)

• Select 1-2 most impactful suggestions and implement them while doing routine work with the team

• Repeat the process for a few months and stack the suggestions

• Let team members anonymously rate the leader’s improvement – 3 times during the coaching engagement

• The leader becomes the coach and cascades the process down to the team

 

NAL Leadership Coaching is similar to the customer feedback process

 

If you look at it, this is quite similar to how we used to improve the newly launched cola drink! Although the process is simple to understand, it takes commitment, effort, and proper guidance to implement successfully.

Think about losing weight and getting fit. What is the process to lose weight and get fit? It is quite simple! Input fewer calories and expend more calories! In other words, eat healthy, low-calorie foods and exercise to burn more calories. The process is simple to understand, but it is not simple to implement. A small minority of the population succeeds in losing weight and keeping it off. Is it because the process of losing weight is difficult to understand? Not really? It is straightforward to understand. However, it isn’t easy to implement.

What if you hired a personal trainer at the local gym – to help you lose weight and get fit? Would that improve your chances for success? The answer is a clear yes! By how much? 10%? 20%? 50%? The answer will surprise you! The odds of losing weight improve a whopping 1100% when you hire a personal trainer versus the do-it-your approach. Why? Because the personal trainer brings a tried and tested process. The personal trainer also helps customize the plan to your needs. He/she supports you and holds you accountable to follow the process to get the results.

Our NAL Triple Advantage Coaching is similar to hiring a personal trainer, albeit for your leadership development!

 



Guaranteed and Measurable results

We offer our New Age Leadership – NAL Triple Advantage Leadership Coaching that delivers guaranteed and measurable leadership growth. It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on four continents). Companies ranging from startups to 150 of the Fortune 500 use this process to develop their leaders.

 

 

Read: Guaranteed Measurable Results Delivered For Our FMCG Client

 

 

NAL Triple Advantage Leadership Coaching.

 

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short-duration leadership program at any reputed B school.

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

Pay us only after we deliver results! : We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you simply don’t have to pay us.

 

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below.

SCHEDULE NOW!

 

Marshall Goldsmith stakeholder centered coaching
 

 
 

 

 

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Triggers by Marshall Goldsmith Book Summary

Triggers by Marshall Goldsmith Book Summary

 

Have you ever tried to change your own behavior?  For example – eating healthier, exercising more, watching less TV, spending more time with a family member, staying calm in day-to-day interactions, etc.  Think about your last attempt to change your behavior to achieve any one of these goals?  How did it go?  Were you successful?  I am willing to bet that the answer is no.  Changing our ingrained behaviors and habits is one of the most difficult things to do.   

 

Why is behavior change for adults so difficult? Triggers by Marshall Goldsmith’s book summary will clarify the reasons we don’t become the person we dream of becoming. In his bestselling book titled “Triggers: Creating Behavior That Lasts-Becoming the Person You Want to Be” author Marshall Goldsmith attempts to find answers to the puzzle, like how to change our own behaviors to become the person we want to become. 

 

I will explore the book Triggers by Marshall Goldsmith Book and summarize the main ideas. Marshall Goldsmith is the number one executive coach to top CEOs from Fortune 500 companies and has helped them change and become better leaders. In his bestselling book titled “Triggers: Creating Behavior That Lasts-Becoming the Person You Want to Be” author Marshall Goldsmith attempts to find answers to the puzzle, like how to change our own behaviors to become the person we want to become. 

Why don’t we do what we know we want to do? Get in shape, spend more time with our families, learn new skills, achieve personal and career growth, be more patient, etc. We carry these wishes and dreams with us for years, and we really want to achieve them.  Why don’t we become the person we dream of becoming? Why can’t we get ourselves to do all the things that are required to achieve these dreams? Why is behavior change for adults so difficult? 

 

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In Triggers by Marshall Goldsmith Book Summary, I will share a few ideas that I found very useful

 

A trigger is any stimulus that affects our behavior. We are often unaware or underestimate the effect that the triggers in our environment and our beliefs create on our behavior.   

Although self-improvement literature may make it sound very easy, behavior change is one of the most difficult things for human beings to achieve. Because no one can change the behavior of a reasonably successful and comfortable adult unless they themselves want to change. 

 

Belief triggers that prevent lasting change – from Triggers by Marshall Goldsmith Book Summary

 

  • If I understand, I will do knowing hardly ever translates into doing. We know a lot of things we should do but somehow we rarely do it. 
  • I have willpower and won’t give in to temptation. – We often overestimate our willpower and underestimate the power of triggers in our environment to tempt us away from our good behavior. 
  • I can do it on my own, and I don’t need help or structure. We harbor the wish and make futile attempts to exercise more and get fit. Although our track record says that we can’t do it on our own, we are hesitant to ask for help or structure. Hiring a personal trainer will help provide the much-needed help and structure and increase our chances of success by an order of magnitude. 
  • I have the wisdom to accurately evaluate my own behavior – Just like it is difficult to cut our own hair, it is extremely difficult for us to see our own behavior accurately. We can never be completely objective with our own selves. We need objective feedback from others on our own behaviors. 

 

Identifying our triggers 

 

A behavioral trigger is any stimulus that impacts our behavior. Behavioral triggers can be classified as  

  • direct or indirect 
  • internal or external 
  • conscious or unconscious 
  • anticipated or unexpected 
  • encouraging or discouraging 
  • productive or counterproductive 

 

The last two are the most important types of triggers. If we are trying to exercise more, try to find which triggers in our environment are encouraging or discouraging, productive or counterproductive. Putting the gym gear right next to your bed is an encouraging and productive trigger to make you think about going to the gym and working out.  Our large screen TVs, comfy sofas, a pantry full of junk food may be discouraging and unproductive triggers. 

 

The power of active questions – from Triggers by Marshall Goldsmith Book Summary

 

Passive questions leave a wiggle room to shift the blame to situations, circumstances, and people while active questions put the responsibility on us. For instance – a passive question is Do you have clear goals? The active version of the same question is – Did I do my best to set clear goals today? This question puts the responsibility on me to do whatever is reasonably possible to set clear goals. 

 

Ask the six active questions effective in helping us change our behaviors

 

  1. Did I do my best to set clear goals today? 
  2. Did I do my best to make progress toward my goals today? 
  3. Did I do my best to find meaning today? 
  4. Did I do my best to be happy today? 
  5. Did I do my best to build positive relationships today? 
  6. Did I do my best to be fully engaged today? 

 

We are over-optimistic goal setters and planners but underwhelming doers!   

 

The daily questions allow us to raise awareness about the triggers and our own behaviors. Over time, after many reminders, we learn and adapt. We understand what works and what doesn’t and eventually change successfully.

 

AIWATT 

 

We all have busy lives. Change requires time, effort, and commitment. A useful question to ask is  

AIWATT – Am I Willing At This Time To ……. And fill in whatever behavior we are trying to change. If the answer is no, then let it go.  

 

Read: What stops intelligent, hard-working and driven leaders from reaching the next level of career success?

 

The circle of engagement 

 

the circle of engagement triggers

 

Some environmental triggers are under our control and we can reduce or eliminate them. In this connected world where we live, we are constantly bombarded by triggers. Many of them are difficult to eliminate. Advertisements, social media, societal norms, people in our lives – we cannot eliminate completely. 

Here is where our awareness and choice come into play. Between stimulus and response, there is a choice.  We don’t have to become the puppets of our environmental triggers – we can use our awareness and choice to pick a more constructive behavior in response to any trigger. Triggers by Marshall Goldsmith Book Summary gets its name from these environmental influences.

 

In conclusion – Triggers by Marshall Goldsmith Book Summary

 

Marshall Goldsmith’s book “Triggers: Creating Behavior That Lasts–Becoming the Person You Want to Be” is filled with nuggets of wisdom from spending a lifetime helping leaders change their behaviors. In this short article, Triggers – Marshall Goldsmith-Book Summary, I have covered a few main ideas. I highly recommend buying the book- Triggers: Creating Behavior That Lasts–Becoming the Person You Want to Be       

 

Read summary of Marshall’s renowned book What Got You Here Won’t Get You There

 

Want to become a more intentional and successful person and a leader?

 

We offer Marshall Goldsmith coaching (based on his book Triggers and WGYHWGYT) in India, the middle east, Asia, Europe, US. It is the best coaching program in India because it is exactly the same executive coaching process used by Marshall Goldsmith to coach CEOs of Fortune 500 companies worldwide and we guarantee measurable leadership growth or you don’t pay at all.

 

world's number 1 executive coaching

 

NAL Triple Advantage Leadership Coaching.

 

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short-duration leadership program at any reputed B school.

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

Pay us only after we deliver results! : We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you simply don’t have to pay us.

 

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below.

SCHEDULE NOW!

 

Contact us anytime

Tushar Vakil

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