Tushar Vakil

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Leadership

Positive intelligence coaching – how it can transform your life

Positive intelligence coaching – what is it? Free positive intelligence assessment (test). What is the positive intelligence coaching program? What is the positive intelligence app? Read more to find out.

Positive Intelligence

The best way to explain positive intelligence and positive intelligence coaching are through some examples.

Do you sometimes face challenges in your personal or professional life? These challenges can be small – like driving in traffic congestion, dealing with an upset spouse or boss, a conflict with a colleague, calming down an irate customer, or completing a demanding project on time. Or the challenges can be huge – like losing a key customer for good, serious illness, losing a job, or divorce.

Life is full of challenges. Many of them are relatively smaller inconveniences and annoyances, while other challenges are bigger and test our mettle and resilience. How do you deal with these challenges?

Do you get upset while facing these challenges? Do you feel negative emotions like frustration, disappointment, anger, jealousy, worry, anxiety, guilt, or blame? Or do you tackle life’s challenges with poise and feel positive emotions like curiosity, creativity, excitement, joy, and peace of mind?

Wouldn’t it be extremely helpful to be able to shift our perspective to positive emotions instead of negative emotions when handling life’s challenges? That is exactly what developing positive intelligence helps you do.

Positive intelligence definition

Positive intelligence is our capacity to respond to life’s challenges with a positive rather than a negative mindset. The results are that we feel positive emotions rather than negative emotions and improve our performance and happiness in response to life’s challenges.

The concept is easy to understand but we all know that our thoughts and emotions are often on autopilot. Here is an example to illustrate the point.

Let’s say that you have an important presentation to make to the board of directors next week. When your mind tells you to prepare for this important presentation, it is acting as your friend. However, when your mind wakes you up in the middle of the night – worrying about the presentation, it is not helping you. Your mind races in an endless loop (again and again), thinking about the consequences of failing, creating worst-case scenarios – what if I screw up? I will lose my job. I will lose my house. And on and on. Your mind only creates unnecessary anxiety and suffering and doesn’t help make the situation any better. Now, your mind is acting as your worst enemy.

Our minds are our best friends AND our minds are also our worst enemies!

Research on positive intelligence

The positive intelligence concept is pioneered by Shirzad Chamine, lecturer at Stanford University, C-suite adviser, a coach to hundreds of CEOs, and a bestselling author. His book – “Positive Intelligence: Why Only 20% of Teams and Individuals Achieve Their True Potential and how You Can Achieve Yours.” is both a NY Times and Wall Street Journal bestseller and has been translated into over 20 languages. Hyperlink to Amazon website

In the book, Shirzad Chamine reveals (through the concept of positive intelligence) how to achieve one’s true potential for both professional success and personal fulfillment.

It is based on research on

  • Hundreds of CEOs and their executive teams
  • Stanford students
  • World-class athletes
  • 500,000 participants from 50 countries

Foundations of positive intelligence are built on the synthesis of four breakthrough areas

Positive Intelligence breakthrough areas

  • Neuroscience
  • Positive psychology
  • Cognitive behavioral therapy
  • Performance science

The impact of positive intelligence

Improving positive intelligence has a tremendous impact on performance and happiness in both personal and professional lives. The details of the research are outlined in Shirzad Chamine’s book – but here is a brief synopsis

An analysis of more than two hundred different scientific studies, which collectively tested more than 275,000 people, concluded that higher levels of positive intelligence lead to higher salaries and greater success AT work, marriage, health, sociability, friendship, and creativity.

  • Salespeople with higher PQ sell 37 percent more than their lower-PQ counterparts
  • Higher-PQ workers take fewer sick days and are less likely to become burned out or quit
  • Doctors who have shifted to a higher PQ make accurate diagnoses 19 percent faster
  • Students who have shifted to a higher PQ perform significantly better on math tests
  • Higher-PQ CEOs are more likely to lead happy teams who report their work climate to be conducive to high performance
  • Project teams with higher-PQ managers perform 31 percent better on average when other factors are held equal
  • A comparison of sixty teams showed that a team’s PQ was the greatest predictor of its achievement
  • In the U.S. Navy, the squadrons led by higher-PQ commanders received far more annual prizes for efficiency and preparedness. Squadrons led by low-PQ commanders ranked lowest in performance.
  • Higher PQ results in enhanced immune system functioning, lower levels of stress-related hormones, lower blood pressure, less pain, fewer colds, better sleep, and a smaller likelihood of having hypertension, diabetes, or strokes
  • Catholic nuns whose personal journals in their early twenties showed higher PQ lived nearly ten years longer than the other nuns in their group. Higher PQ can literally help you live longer

Positive Intelligence coaching program – reviews

Positive intelligence has helped literally thousands of individuals and hundreds of companies to reduce stress, improve performance and enhance satisfaction and happiness.

Here are just some of the testimonials and comments from senior executives

“This has been the most impactful training I ever experienced. You develop powerful mental muscles to deal with challenges with much less stress and greater clarity, creativity, and resilience. Every sales professional would benefit greatly from this.”

Adam McGraw, Sales VP & GM, American Express

All my life I thought my high achievements were impossible without feeling constant stress. I’ve now learned to achieve even more with a calm and clear mind. I’m now enjoying every day, not just the final accomplishments. At the end of the quarter, I don’t feel the need for a long vacation anymore:

Sharon Pinedo, Head of Sales (Workplace), Facebook

Experienced leaders know that most change initiatives fizzle because of our mental Saboteurs. Shirzad gives us the tools to conquer these Saboteurs and create positive change that lasts. This is a must-read for any individual or team serious about unleashing peak performance.

Dean Morton, former COO, of Hewlett-Packard (HP)

The impact of positive intelligence is often game-changing for a team and life-changing for individuals. When a coach raises a team’s PQ, it can quickly shift every player from good to extraordinary. Positive Intelligence is a must-have for anyone who leads or coaches a team.

Jed York, President, and CEO, San Francisco 49ers

Positive Intelligence – How can it help?

Look at the following scenarios.  At one point in time or another, we have wondered about them.  We may have experienced ourselves or seen others experience one or more of these situations in our personal and professional lives.

  • Why can’t I keep my new year’s resolutions?
  • Why can’t I implement what I learned in the last self-improvement or leadership book I read?
  • Why do I have these glimpses of feeling really grounded and fulfilled, but it doesn’t last?
  • Why do a lot of people achieve success, but don’t experience the joy and happiness they deserve?
  • Why are so many employees disengaged and ready to leave?
  • Why do most training programs don’t result in behavior change at work?
  • Why do so many individuals and teams perform well below their potential?
  • Why do most self-improvement initiatives fizzle out?
  • Why is lasting behavior change and improvement so difficult?

The answer lies in positive intelligence!  It is because we have low levels of positive intelligence.

FREE Positive intelligence assessment (test)

As discussed earlier, our minds are constantly running various thoughts – some positive and some negative.  It is estimated that we go through 60,000 thoughts per 24-hour period and a majority of our thoughts are negative.  Positive intelligence then is the percentage of time your mind is serving you vs. sabotaging you.  Positive intelligence measures the relative strength of these two modes of our minds.  High positive intelligence means that your mind is acting as your friend more often than it is acting as your enemy.  Low positive intelligence is the opposite.  Hence positive intelligence can also be viewed as the amount of control you have over your mind and how well it acts as your friend instead of sabotaging your efforts.

Your mind is your best friend. But it can also be your worst enemy.

Which one will it be?

Inside our minds, there is a constant battle going on between the good guys and the bad guys.  We all have characters inside our heads that sabotage our efforts toward success and happiness.  Positive intelligence assessment sheds light on these saboteurs to help you see what is holding you back and how to overcome their negative influence.

Positive intelligence can both be measured through assessment and improved through a positive intelligence coaching program.  The program consists of daily practice through the positive intelligence app and positive intelligence coaching to boost your positive intelligence.

Take your FREE/COMPLIMENTARY positive intelligence test or assessment and find out which bad guys and negative thought patterns (we call them saboteurs) are inside your head and holding you back.

Click the link to take the FREE SABOTEUR ASSESSMENT

We often are aware of the inner critic and the voice in our head that puts us down and generates stress and negative emotions.  They are just one of the many saboteurs that live inside our heads.  They sabotage our potential for both happiness and performance.   What are the saboteurs that are holding you back?  A short 5-minute saboteur assessment is the best way to uncover your own saboteurs.

Take your FREE/COMPLIMENTARY positive intelligence test or saboteur assessment and discover what is holding you back from the success and happiness you deserve!

The positive intelligence coaching program

The positive intelligence assessment is the first step – diagnosing things that hold you back. It is your own personalized mental health report. The next step is positive intelligence coaching.  Positive intelligence coaching is like hiring a personal trainer for your mental fitness.

The positive intelligence program is six week program supported by the positive intelligence app for daily practice and muscle building.  It is like a mental fitness boot camp to give you a head start. You also get live weekly sessions with the positive intelligence coach.

If you have already taken the positive intelligence saboteur assessment and are ready to move to the Six week PQ coaching program

References:

Book – Positive Intelligence by Shirzad Chamine

Categories
Leadership

Everything you ever wanted to know about executive coaching

What is executive coaching? Difference between executive coaching & leadership coaching? Why do companies hire executive coaches? Who is the best executive coach? Read the article to find out.

What is executive coaching?

Leaders have a high level of responsibility for the current success and future sustainability of any organization.  Organizations invest in the development of such leaders.  Traditionally, executive education, training programs, mentoring, challenging assignments, job shadowing, etc., are the tools used for leadership development in organizations.

Executive coaching is a recent entrant in the list of tools for leadership development in organizations.   Executive coaching focuses on the leader’s personal development for him/her to be a more effective leader.

Executive coaching is a one on one relationship between a client (a leader) and a professionally qualified coach, that focuses on increasing the self-awareness of the client’s own thoughts, behaviors, and actions, and its impact on his/her effectiveness as a leader, and to change them for the leader to become a more effective leader.

The Center for Creative Leadership’s Handbook on Coaching defines the intent of coaching as to “help leaders understand themselves more fully so that they can draw on their strengths and use them more effectively and intentionally, improve identified development needs, and develop untested potential.”

Executive Coaching involves helping leaders gain clarity about their own motivations, aspirations, and commitment to change, so that they can lead more effectively.”

The ultimate outcome of executive coaching is to help the leader make a sustainable behavior change, leading to improved performance and better relationships at work.

The origin of the word coach

Kocs was a small town in Hungary. In the early 15th century, the town was known for making a light wooden enclosure on wheels pulled by horses and used for transportation. 

Now, this light wooden enclosure was state-of-the art and much lighter and faster than anything available then.  Hence it became popular and later spread all across Europe over the next century and was called kocsi. The Hungarian word “kocsi”, means “of Kocs” or from Kocs or made in Kocs.

The Spanish and Portuguese coach, the German Kutsche, and the Slovak koč and Czech kočár and the English word coach – all probably derive from the Hungarian word kocsi. 

These coaches arrived in England around 1580.  Later, in the 19th century, the term coach was used for U.S. railway carriages. In the 20th century, the term was used to describe horse-driven carriages and later motor coaches that eventually evolved into automobiles.

In its literal sense, the word coach is a vehicle that takes a person from where they are to somewhere they want to go.  In the present day, the word coach keeps the same analogy. A coach helps an individual take him from where he currently is to where he wants to go. 

Not in the sense of going from one place to another, but in the sense of going from their current situation (career, physical, financial, emotional, etc.) to where they want to go – the desired goal – to be in a better shape, improve their performance, improve their finances, relate better with people, etc.

A brief history of modern coaching

The sports coach

When the word coach is used for a layperson, they usually think of a professional sports coach. Coaching, for the most of the 20th century, was associated with sports. Whether it is an individual sport like tennis or a team sport like football, it is customary to have a coach in any professional sport. 

The player herself may be talented, but to compete and win at higher levels, she will utilize a professional coach’s services.  There is no stigma attached to having a coach; rather, working with a renowned coach is highly desired by any athlete.

But it wasn’t always like that.  In the earlier part of the 20th century, they considered the concept of hiring a professional coach to improve the performance of an athlete to be dishonorable and disgraceful. An athlete should have “natural” talent and should not need any external help. 

Today, no individual athlete or a team would even think of participating in any sport at a competitive level without a coach’s help.  A good coach helps the individual athlete or a team perform at their best.

Executive coaching in organizations

A similar evolution happened with professional coaching in the business environment also.  Coaching in the current form started in the late 80s and early 90s. Before that, mentoring and hiring external consultants was prevalent but wasn’t termed as coaching and had a different purpose. 

There was also a stigma attached to admitting that an individual needed the help of a “consultant” to help the leader overcome some form of “weakness.”  

In the early years of executive coaching, hiring a coach for the executive in an organization was considered to be something that the executive was usually not proud to share with others.  The perception was that if they assigned an executive a coach – he needed to be “fixed” or “remedied.”

Over the last decade or so, executive coaching has gained immense popularity.  A majority of Fortune 500 companies use executive coaching as part of their leadership development initiatives. 

As executive coaching has gained popularity, the availability of executive coaches has also increased significantly.  Today, senior leaders consider executive coaching a badge of honor.  It conveys to the leader and the others that the company considers them worthwhile to invest in their development via coaching.

Why is executive coaching so popular?

From the second world war until the Berlin wall’s falling in 1989 – businesses were predominantly industrial and manufacturing in nature.  The business operation was predictable, and the pace of change was quite “reasonable” to manage.  Over the last three decades, there have been many political, economic, social, and technological changes.  They have impacted the way business is done.

Here are some of the significant factors contributing to these changes in the business environment. 

Globalization

Advances in technology, communication, internet, and supply chain efficiency meant that a large company could produce the goods anywhere globally, where it is the most cost-effective, and sell them anywhere in the world, where it is the most profitable.  It also meant that your competitor maybe anyone around the world who can produce and deliver the goods or services cheaper, faster, or better than your company.  Businesses became global, and so did the competition.

Leaner and flatter organizational structure

Organizations are leaner and flatter.  Less number of employees means more demand for existing employees.  Flatter and less hierarchical organizations mean more independent teams that are more responsive to the changes.

The fast pace of change is getting faster.

Before the 1980s, the businesses had long periods of stability followed by intermittent change and then another stable period.  Today, with the aid of technology, change, innovation, and disruption have become a norm.  Transition is a continuous process.  The pace of change is fast and getting faster.

Knowledgeable and demanding customers

With the availability of any information over the internet, consumers have become knowledgeable, savvy, and demanding. This puts an additional burden on businesses to deliver value to customers.

Multi-generational multi-cultural and multinational workforce

After the fall of the Berlin wall, businesses have had the opportunity to expand globally in areas that were not accessible due to regulations.  They have also had to hire a workforce that was multinational, multi-cultural, and multi-generational.  Engaging and managing such a diverse workforce needed a new set of skills on the parts of leaders.

High demand, competition, and turnover of talented employees

As businesses have expanded over the globe, there is an increased demand for talented employees.  In the 50’s and ’60s, there was lifetime employment for any employee and probably with the same company.  Today, no one expects lifetime employment, neither the company nor the employee.  Employees are mobile geographically, across industries, and across companies.  As a result, talented employees are in high demand.  Businesses have to work hard to attract and retain talented employees.

Increased pressure on executives to deliver results

All of these factors have a significant impact on businesses.  They have also placed an enormous amount of stress on the leaders expected to navigate this complex environment and deliver value to stakeholders in terms of revenue, profits, and customer satisfaction.

A new business environment needed a new approach.

The world, and consequently businesses, have become more complex, global, and subject to continuous change.   Although the term VUCA  (volatile, uncertain, complex, and ambiguous) was originally used by the United States military to describe the extreme conditions in Iraq and Afghanistan, VUCA accurately describes the present day’s business environment.  VUCA world has also forced the change in leadership style from autocratic and to more of a catalyst, facilitator, and coach.  In fact, the coaching style of leadership is both highly desired and highly effective to lead in a VUCA world.

The advent and the rise in popularity of coaching coincide with the rapid change in the business environment since the late ’80s.  As the business environment has changed since the late ’80s, executive coaching has also evolved in lockstep.

Organizations are recognizing the importance of executive coaching to support and develop senior executives to survive and thrive in the VUCA world of business today.  That is the reason for the explosive growth and high popularity of executive coaching in organizations.

What is the difference between executive coaching and leadership coaching?

The word executive generally refers to someone in a senior position in an organization – usually at the C-suite level – CEOs and board of directors, etc.  Executive coaches were hired for these senior leaders to support them and help them be more effective in the dynamic business environment.  However, as coaching has become popular, and its benefits became clear, executive coaching was cascaded down to multiple organizations.  Today, executive coaching is an essential part of leadership development for leaders at all levels – from C-suite all the way down to first-line managers.  Today, executive coaching is a part of the competency framework, talent management, and learning and development functions in most large organizations.

The desired outcome of coaching has also evolved over the years.  Initially, in the 1980s, coaching was often internally used to derail behaviors or advice in specific areas.  Often the coach was internal – a person from Human Resource who would engage in the coaching.  Sometimes, an external professional was hired to advise and perspective for a specific domain knowledge like finance, business development, legal, etc.

The perception then was that if a leader was being coached, he needed to be “fixed” or “remedied.”  An executive would rarely declare in public that he was being coached.  It was a sign of “weakness.”  It meant that the leader was not capable of leading on his own and needed help!

Read: How to find the best executive coach for you or for the leaders in your organization.

world's number 1 executive coaching

The changing perception and reach of executive/leadership coaching

Since then, we have come a full circle around.  Today, a majority of coaching is used for the development of high potentials and high performers.  

Executive coaching has gone from stigma to a badge of honor.  If the organization does not include a leader in a coaching program, often the perception that the organization does not consider the leader a high potential or worthwhile to invest in a coaching program for that leader.  Often, executives may leave the organization if they believe that they are not investing enough in their continuous development.

Executive coaching has also spread geographically around the world.  Initially, most coaching engagements were in the United States and Western Europe.  Now executive coaching has spread to Asia, especially India, Africa, the Middle East, Eastern Europe, and South America.  In fact, a majority of growth in executive coaching is being contributed by these countries and regions.

Why do companies and leaders hire an executive coach?

In a study conducted by Diane E. Lewis, companies identified various reasons for hiring executive coaches. Here is the list of the top five reasons, with the percentage of respondents citing that particular reason in parentheses.

  • To develop the leadership skills of high-potential individuals (86%).
  • To improve the odds that newly promoted managers would be successful (64%).
  • To develop management and leadership skills among their technical people (59%).
  • To correct behavioral problems at the management level (70%).
  • To help leaders resolve interpersonal conflicts among employees (59%).

According to an executive coach and author Anne Marie Valerio, a typical coaching engagement helps the executive with one of the following three areas.  Almost every situation that leads to hiring an executive coach can be classified into one of these categories.

Skill development

Typically, skill development areas are either interpersonal or self-management skills.  For example, better communication with team members, ability to influence or present in front of board or investors, or better manage your own time and priorities.  Leadership is managing other people and getting results through others.  When you are dealing with people, behaviors matter a lot.  Once termed as soft skills, they now have become power skills for any executive.

Emotional intelligence – which includes competencies of self-awareness, self-regulation, social awareness, and relationship management – accounts for three-fourths or more of the difference between a high-performing executive compared with an executive whose performance is in the bottom 10th percentile.  An executive coach helps the leader become aware of the gap between his intention and impact on the team members.

Improve current performance

Enhance performance by leveraging strengths and working on improvement areas.  Performance may be hindered by the leader’s behaviors which may be problematic for team members.  According to leadership guru Marshall Goldsmith, executives and leaders are successful because of certain behaviors and despite other behaviors!  A technically brilliant leader may be abrasive or have other behavioral patterns that may offend other team members.  Working on improving such behaviors increases the effectiveness of the executive and helps improve performance.

Often executives have to take up new roles and new challenges either up the hierarchy or across to another division.  This usually happens in response to an urgent business need, and the leader has no time to prepare for the transition.  It often is the sink or swims approach.  Unfortunately, a large number of executives are unsuccessful when transitioning up or across an organization. An executive coach helps the leader transition into the new role and help him perform, increasing its value.

Develop future competencies

The pace of change today is fast and getting faster.  Organizations have to focus on current profits as well as future sustainability.  The pace of change today in the business world is fast and getting faster.  Artificial intelligence, robotics, analytics, technology are accelerating the pace of change at an unprecedented rate.  This requires the executive or the leader to keep up.  And keeping up means developing newer competencies needed to succeed in the future.

Rapid changes in political, economic, social, and technology have made it imperative for leaders to develop the future competencies.   Some examples of emerging competencies are technologically savvy and can engage a diverse workforce.

Leaders also have to look across the horizon to anticipate opportunities and threats and guide them to seize opportunities and eliminate or be prepared for the threats.  An executive coaching engagement allows the leader to take a more strategic view and develop future skills.

Read: Team coaching – Everything you wanted to know about it.

Who is the best executive coach?

Dr. Marshall Goldsmith is considered the best executive coach in the world.  Here is what some of the most respected publications think of Dr. Marshall Goldsmith.

Thinkers 50 – World’s most influential leadership thinker (2015 and 2011), top ten business thinker, top-rated executive coach (2015, 2013, and 2011).

Forbes – One of five most-respected executive coaches.

Wall Street Journal – Top ten executive educators.

American Management Association (AMA) – Fifty great leaders who have impacted the management field over the past eighty years.

INC Magazine – America’s #1 executive coach.

The Times (UK) – 15 Greatest Business Thinkers in the World.

online leadership coaching trial

Executive coaching for your leaders using Dr. Marshall Goldsmith’s stakeholder centered coaching.

We help you develop leaders in your organization using the stakeholder centered executive coaching pioneered by Dr. Marshall Goldsmith – the world’s number one leadership thinker and executive coach to the CEOs of the Fortune 500 companies.

You get the exact same executive coaching for your leaders, which Dr. Marshall Goldsmith has used for his Fortune 500 CEO clients.  In fact, we guarantee that the leader will improve measurably, or you don’t have to pay.

We help leaders to develop skills, help their performance, and help them develop future competencies. We offer guaranteed and measurable leadership development coaching along with emotional intelligence assessment to develop specific competencies.

NAL Triple Advantage Leadership Coaching

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study of 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short duration leadership program at any reputed B school.

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

Pay us only after we deliver results!: We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you simply don’t have to pay us.

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below.

SCHEDULE NOW!
Categories
Leadership

What stops intelligent, hard-working and driven leaders from reaching the next level of career success?

What keeps otherwise smart leaders from achieving the next level of career success?  What stops them from moving up the career ladder? What are the barriers? Marshall Goldsmith’s aptly titled book – What got you here, won’t get you there – describes some of those barriers.

Barriers to further career success

What stops intelligent, hard-working, and driven leaders from breaking through to the next level of career success?  What keeps otherwise smart people from achieving the next level of career success?  

Think about it for a moment.  What answers did you come up with?  When I ask this question to the leaders who participate in any of my leadership training programs, I get some answers.

  • Fear – Fear of failure and fear of rejection have killed more dreams than any other single factor! When we are afraid, we don’t want to take chances.  We avoid taking action. And that does not help in achieving further career success.
  • Lack of focus – We live in a world filled with continuous distractions and interruptions. The choices we have are endless.  This often overwhelms us.  Without focusing on a few things we are great at, it is difficult to achieve significant results.
  • Lack of time – Lack of time and lack of focus are closely related. When we get involved in too many things unrelated to our primary goals and focus areas, we suffer from a dual problem—lack of focus and lack of time.
  • Inability to change – The world is changing at a frenetic pace. Technology, communication, artificial intelligence, and a confluence of many other factors are speeding up the frenetic pace of change.  Unless we change and adapt, it is unlikely that we will achieve further success.  Staying in the comfort zone and not wanting to change is more a recipe for career failure than career success in a fast-changing world!

Often, the skills to reach the next level of career success are different from the skills that brought us to the career ladder’s current rung. We tend to hang on to the skills and the approach that brought us the current level of success.  Unfortunately, holding on to them and not changing is what holds us back from reaching the next level of success. What got you here won’t get you there!

The root cause that stops intelligent leaders from reaching the next level

What if I told you that all these answers are mere symptoms of a deeper root cause?  What is the root cause that prevents leaders from achieving the next level of success?  Well, the answer so obvious and in such plain sight that we often are blindsided by it and cannot see it!  What is that answer?  It is a success. Yes, that is right!  When we achieve a certain level of success in life or leadership, we stop doing many of the things that made us successful in the first place.  What got you here won’t get you there!

Read: Lessons for leaders: Henry Ford FAILURE story & bad leadership

The paradox of success – What got you here won’t get you there!

When we become successful, we become superstitious.  We want to keep doing the things that made us successful in the past.  In a fast-changing world, doing the same things doesn’t bode well. 

We become a little more fearful and stop taking chances.  What made us successful is exactly that – taking chances, trying things, failing, learning, and moving ahead.  While climbing the ladder to success, the focus was essential.  We get good at a few things.  When we are successful, we have more choices, we have more time and more money – and often, it results in a lack of focus and dilution of efforts.  Success often takes us away from the essential things that made us successful in the first place, and hence success becomes the reason for failing to get to the next level of career success and achievement.

top 20 leadership growth areas

What got you here won’t get you there! Won’t help you move up the career ladder?

Bill Gates rightly said – “Success is a lousy teacher. It makes smart people think they can’t lose.”

To quote Einstein, “We cannot solve our problems with the same level of thinking that created them.”

Marshall Goldsmith warns successful leaders in his bestselling book aptly titled – “What got you here, won’t get you there!”

Read: What Got You Here Won’t Get You There-Marshall Goldsmith-Book summary.

How to reach the next level of career success as an intelligent leader?

One of the best ways to break through to the next level of success as a leader is to work with a leadership coach.

The coach also helps the leader uncover limiting beliefs that hold the leader from reaching the next level of career success.  A leadership coach helps the leader understand their strengths and weaknesses.  The coach then helps the leader to leverage her strengths and improve weaknesses.  Executive coaching (aka leadership coaching) is the best tool for behavior change.  Leaders who support an executive coach have a better chance to move up the career ladder.

Read: How to get promoted and avoid mid-career crisis

GLA 360

NAL Triple Advantage Leadership Coaching

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short duration leadership program at any reputed B school.

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

Pay us only after we deliver results!: We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you don’t have to pay us.

world's number 1 executive coaching

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below.

SCHEDULE NOW!

Categories
Leadership

How to use the compound effect to supercharge leadership development?

What is the compound effect?  What does leadership development have to do with the compound effect? Find out how to use the compound effect to supercharge leadership development.  Use, Marshall Goldsmith leadership coaching with the power of the compound effect for leadership development for leaders in your organization.

A hypothetical example to illustrate the power of the compound effect

Consider this hypothetical example that illustrates the power of the compound effect.  Imagine that I have offered you freelance programming work.  You have two options to get paid.

Two options – small improvements consistently vs. staying the same

Option 1 is to get paid $10 per week. However, if you improve your skills by 10% a week, your salary will proportionately increase by 10% every single week. 

This option requires you to improve your skills on a weekly basis.  Not a huge jump in the skill level, but small, continuous, and constant improvements.

Option 2 is to get paid a fixed amount of $5000 per month.  With this option, there is no need for any improvement in skills.  There are no additional increases either – the salary stays the same.

Which option would you choose?  Here is the table detailing the accumulated total salary for both options.

Which option would you choose?

At the end of the first month, option 1 would give you a total salary of $51.  While option 2 would fetch you a cool $5,000. 

Months two and three are equally depressing for option 1 – with a total salary of $126 and $235 respectively at the end of months two and three. At the end of 3 months, option 1 will get you a meagerly amount of $235.  Option 2 would fetch you a cool $15,000.

At the end of 1 year, option 1 would add up to $15541 while option 2 is still way ahead with $60,000.  Still lagging option 2 by a significant amount.

The power of the compound effect

However, by the end of the 16th  month, option 1 has caught up to option 1 – with $86,762 vs. $80,000 for option 2!

And by the end of the 24th-month option 1 has compounded to a cool $2.2 million while option 2 is lagging way behind with a meager sum of $120,000.

leadership development

How does the compound effect relate to our behaviors and leadership development?

Here are a few real-life options to consider.

What if you ate a chocolate bar a day for a year?  What if you instead exercised 20 minutes a day for a year?

What if you watched TV for 1 hour a day for an entire year?  What if instead, you read 10 pages of a good book a day for a year?

You would get completely different results.

Small choices + consistency + time = significant results

Seemingly small choices made daily don’t appear to make any difference in the short term.  But consistently making the small choices add up to drastically different outcomes over time.  That is the power of the compound effect.

Read: Leadership practice make you a better leader? Right? Wrong! Deliberate practice does!

development

Leadership development and the compound effect

Leadership development is no different!  Small changes in leadership behaviors applied consistently over 12-18 months add up to extraordinary results!

We offer Marshall Goldsmith’s stakeholder centered executive coaching for leadership development that capitalizes on the principle of the compound effect.  Why is coaching important for leadership development? How is it beneficial? 

Leadership coaching is the most effective way to ensure that leadership improvement takes place.  Executive education and training programs help in creating awareness for change – however behavior change requires customized solutions, consistent follow-up, and accountability. 

Executive coaching provides it by design.  Marshall Goldsmith executive coaching is one of the best leadership development programs available in India and worldwide through a network of over 3000 certified coaches who provide the same consistent executive coaching process used by many of the Fortune 500 companies for their leadership development coaching programs.

Read: How to become a better leader? What does it take?

What exactly is Marshall Goldsmith stakeholder centered executive coaching?

Here are the key defining points of Marshall Goldsmith’s stakeholder centered executive coaching process.

Help leaders to grow their leadership behavior effectiveness

Leadership behavior effectiveness is making the leader aware of his behaviors and their impact on the team members.  Behavior change helps establish better relationships, better employee engagement and improved performance of the team. 

It also includes rectifying derailing behaviors.  These are the annoying behaviors of otherwise good leaders.  Often such behaviors become a hindrance to smooth team functioning. 

Marshall Goldsmith stakeholder centered coaching helps leaders improve their own derailing behaviors and change the perception of the team members.

Often people get promoted to a higher role with little support. This is often because of business emergencies like an urgent project or a senior leader leaving the organization. 

Leadership coaching helps leaders transition into a higher role.  It also helps the leader transition across into another role within the company – when such a need arises.

leadership assessment

Through Feedback / Feedforward from Stakeholders on the Job

Feedback allows the leader to realize the blind spots that may act as their leadership bottlenecks.  Most leaders have one or more poor leadership behavior that they may not be aware of. 

Such toxic leadership behaviors often end up hurting the engagement and the performance of the leader’s team.  However, once they receive feedback, most of the focus is on feed-forward.  Feed-forward is asking for suggestions from team members (stakeholders) for improvement for the future. 

This takes the focus away from the past – which cannot be changed, to the future – which can be improved if the leader acts of stakeholder’s suggestions. 

Coaching the executive and improving on poor or toxic leadership behaviors creates effective teams and organizational culture that promotes employee engagement and performance.

As acknowledged by the stakeholders

Stakeholders are the leader’s team members who interact frequently with the leader.  They are at the receiving end of the leader’s behaviors. 

They are the “customers” of the leadership product.  No one else is in a better position than the stakeholders to assess whether the leadership behaviors are good.  They can also assess whether the behaviors are improving.  In the Marshall Goldsmith stakeholder centered executive coaching process, as the name suggests, stakeholders are at the center. 

Ultimately, they decide whether the leader has improved her behaviors.  This is done through an anonymous survey.  We consider a leader has improved, not because the leader says he has improved, or the coach says he has improved, but only when the stakeholders (through an anonymous survey) confirm that the leader has improved!

Using a well-defined process/system for 12-18 months

Marshall Goldsmith’s stakeholder centered executive coaching process is a well-defined and tried and tested process.  We design it to appeal to the leader’s ways of thinking and leverage it to help the leaders improve.  It is also a process that has been used to coach over 400,000 executives in over 60 countries – including executives from 150 of the Fortune 500 companies.  The process is highly effective.  In a survey of 11,000 leaders on four continents, over 95% of the leaders using the stakeholder centered process improved.  Marshall Goldsmith stakeholder centered executive coaching usually lasts from a minimum of six months up to a year and a half.

The compound effect of Marshall Goldsmith Stakeholder Centered Leadership Coaching

Day by day and week by week, small changes in the leader’s behaviors – based on the suggestions given by stakeholders – don’t seem like much, but compounded over the period of 12-18 months, they help the leader significantly improve her leadership effectiveness.  That is the power of compounding applied to leadership coaching using the Marshall Goldsmith stakeholder centered leadership coaching process!

Here are some features of the Marshall Goldsmith executive coaching program

  • Guaranteed, measurable leadership growth as assessed–not by us–but by the leader’s own stakeholders.
  • In addition, unlike leadership training or executive education programs, it will involve the entire team while doing their day to day work.
  • The leader becomes the coach, and it has a cascading effect on the team increasing team effectiveness and improving organizational culture.
  • It is a system for continuous improvement for leaders themselves and their teams – although it is leadership coaching for an individual leader; they realize the benefit of team coaching through the involvement of the entire team.
  • In a study of 11,000 leaders on 4 continents–95% of the leaders using this leadership coaching process improved!
  • This is the exact same executive coaching process that is used by 150 of the Fortune 500 companies to grow their leaders through CEO coaching and leadership coaching at C-suite levels
  • We are so confident of the process we work on a no growth no pay basis (don’t try that with other vendors, lol!)

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below

SCHEDULE NOW!

Or email us on

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Leadership

How can leaders inspire extreme ownership and transform organizational culture?

What is extreme ownership?  As a leader would you like to inspire an organizational culture of “extreme ownership” in your team members?  What kind of organizational culture would it create for your teams?  What can it do for team performance and team effectiveness? How will it help improve your leaders in 2020 and spark an organizational culture transformation in your organization?

Ramadi, the hot spot of insurgency during the Iraq war

In the spring of 2006, Jocko Willink, a Navy seal for US armed forces, was stationed in Ramadi, Iraq.  Ramadi was the hotspot of insurgency in post-war Iraq.  Terrorists controlled the Ramadi area by any means necessary – urban warfare, torture, murders, and even rapes.  US forces suffered heavy casualties as the terrorists were improvising and using advanced tactics.  Jocko Willink and Leif Babin’s Navy SEAL unit faced an impossible mission: help U.S. forces secure Ramadi, a city deemed “all but lost.”

The unfortunate incident that inspired extreme ownership

One morning Jocko was in charge of an operation in a suburb of Ramadi. It was a combined and complex operation involving the navy seals, US army soldiers, and US marines. Their instruction was to clear outbuildings and set up positions to fight the enemy.  Friendly Iraqi soldiers were to arrive later to provide additional support.

Jocko’s team, the navy seals were engaged in a heavy gunfight while attempting to evacuate a particular building.  Jocko heard on the radio that a friendly Iraqi soldier was shot.  The team immediately called in for the support of heavily armored ground troops and air support to strike that particular building. With the morning fog came the fog of war – bringing with it the chaos and the confusion – gunfire, enemy attacks, screaming, wounded and bloodied soldiers, and even death.

A big mistake

Even through this confusion, Jocko’s gut instinct told him that something wasn’t right.  He called in to hold off on the airstrike and went to the building to assess the situation himself.  He discovered that the navy seal team wasn’t firing on the enemy, but firing on their own men inside the building!  Call it the confusion of war, an error of judgment, bad luck or even blame it on Murphy’s law – But Jocko’s team had committed one of the cardinal crimes of war – firing on their own people!  The causalities were one Iraqi soldier dead, two wounded, one navy seal injured and everyone on the team shaken!

When Jocko went back to the command center, he found an email waiting from his commanding officer asking him to shut down all operations and wait for them to arrive at the scene. Unfortunately, the email had arrived just after he had left to go to the scene of the event and check things himself.   Now Jocko had to report the incident up the chain of command, and there would be a postmortem done.

Who was at fault? Pass on the blame or take extreme ownership?

The senior officers were determined to find out what went wrong and who was responsible.  Jocko had to be ready for his debriefing.  He understood that someone had to be held accountable and would be fired for this horrible incident.  He went over the details of the terrible incident to figure out what may have caused this grave error in the planning and execution of this mission.  He found that there was plenty of blame to go around!

But he didn’t feel that it was the right thing to do.  He wondered what would happen to the morale of the team if he pointed fingers at some of the team members whose actions may have contributed to this grave incident.  When he was just minutes away from the debriefing, he suddenly realized whose fault it was.  There was a single person responsible for this entire mess.

When he walked into the debriefing room, the senior officers and his team members, including the wounded navy seals, were eagerly waiting for his answers.  Jocko’s commanding officers and his team members may have expected finger-pointing and blame to be passed on to others.  Commanding officers may have been ready to “investigate” him and team members may have been ready to “defend” themselves.

extreme ownership

Extreme Ownership

Jocko said that he knew that there was a single person he had identified who was responsible for this unfortunate and horrible incident.  Who was that person?  Jocko said that it was his OWN fault. As the leader in charge of the operation, he took complete and full responsibility for the incident. If the seniors thought that he should be fired, he was ready to accept the punishment.  He understood clearly that if his team had to put things behind and bounce back to normal, he himself had to take complete and total responsibility.  But when Jocko took “extreme ownership” and complete blame, something strange started happening!

Inspiring Extreme Ownership in others

One after another, the team members raised their hands and shouted that it was their fault!  “I didn’t keep the Iraqi soldiers updated of our mission.”  “I didn’t pass the information over the radio quick enough.”  “I didn’t identify my target correctly and shot an Iraqi soldier.”  Many of the team members admitted to their role that may have caused things to get out of hand.  Instead of passing on the blame or defending themselves, the team members were taking responsibility for their own actions!

Jocko didn’t get fired! Because Jocko had taken full responsibility, the team members trusted him even more than before.  Their respect for Jocko had increased.  They realized that Jocko really “had their back” and would never dodge responsibility and would never pass the blame.  When their leader took “extreme ownership” it inspired the team to take ownership instead of passing on the blame.

Imagine what would have happened if Jocko had passed on the blame to other members on the team.  Would it have inspired ownership?  Would it have helped build trust?  Would the team’s subsequent performance be hampered?  That is the difference between a leader taking complete responsibility and ownership – even when there are things that are out of the leader’s control – vs. leader passing on the blame and creating a toxic leadership culture.

Jocko then promised to everyone that he would never let this happen under his watch.  He outlined his plan – new tactics, new procedures, and new training – to ensure that this never happened again.

organizational culture transformation

Extreme Ownership is a game-changer in 2020

What a leader does when things go wrong, can either inspire an organizational culture of ownership or instigate an organizational culture of blame and passing the buck.  As a leader, don’t make excuses.  Don’t pass on the blame.  Don’t let your ego get the better of you.  Swallow your pride. Even when there are situations and circumstances that are beyond your control, take complete responsibility! For everything! Your mistakes, your shortcomings, and team results.  Don’t we take complete responsibility for successes as a leader?  Why not take complete responsibility for the problems and failures?

In battle and in business as well as in life – a leader must take “extreme ownership”.  It is a game-changer!  It inspires the team members to do the same. It transforms team culture. It lights the fire in people to take their performance to the next level.  It is a leadership super-power!

Read: Leadership development plan example template – a real-life case study

How do your extreme ownership as your organization culture?

Would you like the leaders in your organization to become better leaders?  Take more responsibility and ownership instead of passing the buck?  Even extreme ownership like Jocko Willink did?  We help leaders do just that – take ownership of their behaviors and outcomes through the process of feedback and feed-forward using Dr. Marshall Goldsmith’s stakeholder centered leadership coaching.

Why is coaching important in leadership development? How is it beneficial?  Leadership coaching is the most effective way to ensure that leadership improvement takes place.  That leader takes ownership and responsibility for her behavior and results.  Executive education and training programs help in creating awareness for change – however behavior change requires customized solutions and consistent follow-up and accountability, which executive coaching provides by its design.

Marshall Goldsmith executive coaching is one of the best leadership development programs available in India and worldwide through a network of more than 3500 coaches who provide the same consistent executive coaching process that has been used by many of the Fortune 500 companies for their leadership development coaching programs.

We offer Marshall Goldsmith coaching in India, the middle east, and southeast Asia.  It is the best coaching program in India because it is exactly the same executive coaching process used by Marshall Goldsmith to coach CEOs of Fortune 500 companies worldwide and we guarantee measurable leadership growth or you don’t pay at all.

Here are some of the features of Marshall Goldsmith executive coaching program

  • Guaranteed, measurable leadership growth as assessed – not by us – but by the leader’s own stakeholders
  • Unlike leadership training or executive education programs, the entire team will be involved while doing their day to day work
  • The leader becomes the coach and it has a cascading effect on the team increasing the team effectiveness and improving organizational culture
  • It is a system for continuous improvement for leaders themselves and their teams – although it is leadership coaching for the individual leader, the benefit of team coaching is realized through the involvement of the entire team
  • In a study of 11,000 leaders on 4 continents – 95% of the leaders using this leadership coaching process improved!
  • This is the exact same executive coaching process that has been used by 150 of the Fortune 500 companies to grow their leaders through CEO coaching and leadership coaching at C-suite levels
  • We are so confident of the process that we work on a no growth no pay basis (don’t try that with other vendors, lol!)

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below

SCHEDULE NOW!

Or call/WhatsApp on

For India :  +91-6352681614

For USA   :  +1-772-801-6109

References

Book – Extreme ownership

Deliberate practice article by James Clear – https://jamesclear.com/deliberate-practice-theory

 

 

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Leadership

Leadership practice make you a better leader? Right? Wrong! Deliberate practice does!

Does practice make you better? Does leadership practice make you a better leader?  Well, mostly not!  For example, doctors 20 years into their career are no better in their skills than doctors who are only 5 years into their careers.

When you are a novice, you get better with practice. But only till you reach a satisfactory level of performance.  After that point, more practice doesn’t make you any better, whether it is clinical practice, leadership practice or anything else. Unless you use the deliberate practice! 

Deliberate leadership practice makes you a better leader!  Deliberate practice makes you perfect in anything you want to get better at.

Does leadership practice make you better?

We all know the adage – practice makes you perfect.  Does it really?  If you have been a doctor for 20 years, you have 20 years of practice under your belt. 

Would you not be better than doctors who only have been practicing for 5 years? Obviously the more the practice, the better you are supposed to get.

A study concluded that doctors 20 years into their career are no better in their skills than doctors who are only 5 years into their careers. 

What could be the reason for this?  When you are a novice, you get better with practice. But only till you reach a satisfactory level of performance.  After that point, more practice doesn’t make you any better, whether it is clinical practice, leadership practice or anything else.

Unless you use the deliberate practice!  Deliberate leadership practice makes you a better leader!  Deliberate practice makes you better at anything.  Read on to find out more about deliberate practice.

A study by Anders Ericsson

Eminent researcher and psychologist Anders conducted some research on the effect of practice on performance.  He recruited Steve Faloona, an undergraduate student from Carnegie Mellon University to conduct an experiment on deliberate practice. 

For a period of one hour, Steve had to listen to a string of random digits and try to recall and repeat the digits only from his memory.  He started with recalling 6 digits.  When he was successful in recalling 6 digits for a few repetitions, he would then get 7 digit strings to recall. 

In case he had difficulty recalling 7 digits for a few repetitions, he would go back to recalling only 6 digits.  Thus Steve was always pushing his limits and working at the end of his comfort zone.

We estimate the short term or working memory to hold just 7 bits of information and Steve could soon recall 7 digit numbers with ease.  Then he sort of hit a wall and had difficulty recalling 8 digit strings of numbers. 

It would frustrate him, but he kept coming back week after week and practicing for an hour.  Then, one day, he had a breakthrough – he went from being able to recall 7 digits to recalling 8, 9, 10 and even 11 digit numbers by the end of that single one-hour session!

This pattern of hitting a wall, getting frustrated, still continuing the practice, and then suddenly getting a breakthrough happened routinely as he kept working on trying to recall more and more digits from his working memory. 

He got stuck at being able to recall 22 digits, then suddenly hit a breakthrough.  The same thing happened at 34 digits and so on.  By the end of his 200th session, Steve was able to recall numbers that were 82 digits long!  That is 75 more digits and seven times longer strings of numbers than the perceived limitations of human memory estimated at 7 bits of information!

The remarkable results of deliberate practice

Anders credits the four components of deliberate practice for this remarkable achievement by Steve and Dario.  As a result of the deliberate practice using the 4 steps, Steve’s brain came up with creative ways of thinking and remembering the digits of the numbers.  One such idea was to think of the numbers attached to the branch of a tree. 

Another idea was to see the 4 digits of a long number as a single chunk.  When he was recalling 22 digit numbers, he had learned to chunk 6 digit numbers together.   Without deliberate practice involving these 4 steps, it is difficult for the brain to come up with new techniques and it is not possible to achieve such breakthroughs.

Anders repeated the same experiment with Dario, who was Steve’s friend.  Dario learned much faster and was able to remember 20 digit numbers within just a few sessions.  Why? 

Because Steve had taught him how to use his mental representations and techniques!  Dario also developed some of his own techniques.  With the head start of Steve’s techniques and coming up with some of his own, Dario was able to recall 100 digit numbers!

Therein lies the second amazing idea for performance improvement.  Get a coach!  Anders Ericsson had found this to be the formula for breakthrough performance improvement.

What is Deliberate Practice?

According to author James Clear – “Deliberate practice refers to a special type of practice that is purposeful and systematic. While regular practice might include mindless repetitions, deliberate practice requires focused attention and is conducted with the specific goal of improving performance.”

  1. Well-defined goal and motivation to achieve it
  2. Intense focus and repeated practice
  3. Immediate feedback – You cannot manage what you don’t measure – Peter Drucker. Feedback requires that we measure and compare each repetition with the previous one and work on getting just a little better.
  4. Working at the end of the comfort zone – stretch or growth zone, and not hitting the panic zone

Read: How to become a better leader? What does it take? or How leaders become leaders – Why what you know about leadership development may be wrong!

The Four components of deliberate practice

1. A well-defined short term goal

The goal for Steve was obvious.  When he was able to successfully recall 12 digits, recalling 13 digits was immediately the next goal.

2. Practice sessions with an intense focus

He consistently practiced recalling the digits one hour per day.

3. Immediate feedback

Steve received immediate feedback whether he got the digits right or not.

4. Working at the edge of the comfort zone

When Steve extended his abilities to remember 10 digit numbers, he would move up to recalling 11 digits.  On the other hand, if he failed to recall a 10 digit number for a few times, he would move down to recalling 9 digit numbers.  The growth zone lies between the comfort zone and the panic zone.  Steve was consistently working within his growth zone.

Our Marshall Goldsmith stakeholder centered coaching – MGSCC for short – uses these two concepts perfectly, deliberate leadership practice and services of an executive coach.

Deliberate leadership practice and having a coach!

That probably is the reason that Marshall Goldsmith stakeholder centered executive coaching has a success rate of 95% and is considered the best executive coaching program in India and around the world.  Executive coaching is available through a network of more than 3500 coaches who provide the same consistent executive coaching process that has been used by many of the Fortune 500 companies for their leadership development coaching programs.

Read: Top elements of leadership development

This executive coaching uses the four components of deliberate practice along with a leadership coach.

  1. Focus on one or two specific areas of improvement instead of talking about general principles and theories of leadership
  2. Intense focus on improving just these two areas – focus delivers results.
  3. Using stakeholders to get immediate feedback and reinforcement – there can be little improvement without measurement and feedback.
  4. Growth lies outside of the comfort zone! When leaders practice their new behaviors to get better, it is uncomfortable in the beginning. But with enough practice and feedback, these behaviors become second nature for the leader.  They become part of the skill set of the leader.

We offer Marshall Goldsmith coaching in India, the middle east, and southeast Asia.  It is the best coaching program in India because it is exactly the same executive coaching process used by Marshall Goldsmith to coach CEOs of Fortune 500 companies worldwide and we guarantee measurable leadership growth or you don’t pay at all.

Here are some of the features of Marshall Goldsmith executive coaching program

  • Guaranteed, measurable leadership growth as assessed – not by us – but by the leader’s own stakeholders
  • Unlike leadership training or executive education programs, the entire team will be involved while doing their day to day work
  • The leader becomes the coach and it has a cascading effect on the team increasing the team effectiveness and improving organizational culture
  • It is a system for continuous improvement for leaders themselves and their teams – although it is leadership coaching for the individual leader, the benefit of team coaching is realized through the involvement of the entire team
  • In a study of 11,000 leaders on 4 continents – 95% of the leaders using this leadership coaching process improved!
  • This is the exact same executive coaching process that has been used by 150 of the Fortune 500 companies to grow their leaders through CEO coaching and leadership coaching at C-suite levels
  • We are so confident of the process that we work on a no growth no pay basis (don’t try that with other vendors, lol!)

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below

SCHEDULE NOW!

Or call/WhatsApp on

For India :  +91-6352681614

For USA   :  +1-772-801-6109

 

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Leadership

Lessons for leaders: Henry Ford FAILURE story & bad leadership

Lessons for leaders: Henry Ford FAILURE story & bad leadership

Many of us have heard about the legendary leader Henry Ford assembly line and the Model T car’s success story.  The success story has a lot of lessons for leaders.  What to do to be a successful leader – persistence, hard work, and thinking outside the box.

But there is also a relatively unknown and darker story of Henry Ford’s bad leadership and equally spectacular failure!  And therein lie critical lessons for leaders.  These lessons for leaders are about what not to do as a leader. 

Leadership success often leads to ignoring feedback and some poor leadership behaviors, ultimately leading to failure. A good 360-degree feedback tool combined with leadership coaching is the most effective way to ensure that leaders become aware of his/her bottlenecks, take ownership of their behaviors and their impact, and work to improve their behavior. 

The Model T, the Henry Ford assembly line success story, and lessons for leaders

Until the 20th century, the first automobiles were hand made, clunky, and expensive.  Only the rich could afford to own one. October 1, 1908, was a noteworthy date in the automobile industry’s history. When the first Model T, the car, rolled off the assembly line and revolutionized transportation forever.  The assembly line became synonymous with Henry Ford and his ingenuity.  The Model T was the first affordable car for the mass market, and it kept selling and selling. It took seven years for Ford to sell its millionth Model T. Just a year and a half later, it sold its two-millionth. By 1920, four million model T’s were sold!

Over the next quarter of a century, it made Ford Motor the most successful automobile company globally.  It also made Henry Ford America’s second billionaire after John D. Rockefeller.

That is the success story of the legendary Henry Ford, his innovation vision, and his leadership.  Many of us have heard about this success story of Henry Ford, the assembly line, and the Model T., The lessons for leaders from Henry Ford’s success story, are persistence, tenacity, and hard work.

Henry Ford Model T

Image courtesy – Henry Ford museum

The flip side of success and the lessons for leaders

But there is also a relatively unknown and darker story of Henry Ford’s bad leadership and equally spectacular failure that took the company to the brink of bankruptcy!  There are lessons for leaders in his failure story as well.  These lessons for leaders lessons in poor leadership and are not what NOT to do as a leader!

During the 1920s, subtle but sure trends emerged that were dangerous to the Model T’s dominance.  However, Henry Ford was in denial.  Henry Ford stuck to the assembly line and mass production concept.  Ford famously declared, “History is more or less bunk.” But history was about to happen to him.

Following the depression of the 1920s, the wealth of Americans grew at a rapid rate.  By 1920, more than half the population lived in cities instead of living near a farm or in a rural community for the first time.  Working-class Americans enjoyed more leisure than ever before, and some companies implemented the two-week vacation policy.  Hollywood was turning out motion pictures that engrossed audiences. Sporting events also captured the nation’s imagination, especially Babe Ruth’s sixty home runs in 1927.  Popular culture, style, and fashion were coming to the United States.

The winds of change in the automobile industry – a lesson for leaders to stay ahead of change

This cultural and social transformation also affected the automobile industry.  Automobiles, originally just a means of transportation, became a status symbol for the upwardly mobile Americans.  Most of what we own is not on display. No one knows your salary or your financial assets, and we consider it impolite in our culture to ask. Only people invited to your home know what it looks like and can guess what it cost to furnish it.  Your automobile, by contrast, is on display wherever you drive.  It is visible, mobile, and communicates your status everywhere you drive it!

A leader in denial who refuses to change – a classic example of poor leadership behaviors and the lesson for leaders

Henry Ford refused to believe that an automobile was anything more than an appliance. His favorite slogan about the Model T was “It takes you there, and it brings you back.”  The factory that was producing the Model T was the same as it had been for years. The way he was producing it—the moving assembly line, interchangeable parts, extreme specialization of labor—was by 1925 the same as it had been for years. His pricing strategy also remained the same.  Model T came in only a single color – Black. Henry Ford wrote in 1922 that “any customer can have a car painted any color that he wants – as long as it is black.”

The desires and expectations of consumers were changing in the 1920s.  Ford’s sales in 1925 were flat compared to 1924, although the car market grew rapidly. Ford’s market share declined from 54 to 45 percent, a sign of danger.  Ford chose to ignore it.  But the legendary leader Henry Ford was in denial of the reality.  He was ignoring feedback and avoiding facing reality.  It often happens with many successful leaders; Ford cushioned himself from reality by surrounding himself with “yes men” who told him only what he wanted to hear and not what he needed to hear!

Read: Poor Leadership Behaviors & its Collateral Damage

General Motors beat Ford by listening to feedback and being responsive – an important lesson for leaders.

General Motors, on the other hand, had the answer to the needs of the changing market. Instead of following the Henry Ford assembly line concept and producing the same model in a single color, they customized.  Not only did GM differentiate its cars through colors but also through a policy designed to exploit the automobile as a status symbol.  The cars in GM’s line were Chevrolet, Pontiac, Oldsmobile, Buick, and Cadillac. Fortune magazine in the 1930s characterized the options of GM models as: “Chevrolet for the hoi polloi, … Pontiac . . . for the poor but proud, Oldsmobile for the comfortable but discreet, Buick for the striving, Cadillac for the rich.”

Unlike Ford, GM also introduced an annual model change for all its cars. With the annual model change, driving last year’s model became a comment on your status in the world.  General Motors adapted to the feedback and the changing tastes of the consumers.  It poised GM to thrive for the next few decades!

henry ford

Delivering the bad news to a leader who won’t listen

The sales department told Henry Ford that Model T sales were slipping.  Unless they substantially changed the car, it would soon stop selling.  The Henry Ford assembly line that brought them success was now an Achilles heel.  Ford said the car was fine—the problem was an incompetent sales department.  This is a typical poor leadership behavior of ignoring feedback and blaming others.

Imagine that you are a Ford executive. The truth is obvious for all to see. How do you clearly communicate to the boss, a genius, and a successful leader, that change is needed?

feedback

Poor leadership behavior – Punishing the messenger.

The man who finally decided to “bell the cat” was Ernest Kanzler.  He was a senior executive at Ford and also the brother-in-law of Ford’s only child, Edsel. He wrote a seven-page memorandum and delivered it to Ford on January 26, 1926.  Kanzler spoke the unpleasant truth. His reward was the same as for many people who do so. He was fired.  The fantasy that you can render the message untrue if you get rid of the messenger is a powerful one.

Punishing the messenger is one of the often fatal poor leadership behaviors of successful leaders.  By the mid-1920s, Ford was living in a world of his own. There was irrefutable evidence that his strategy was failing.  Ford nevertheless told The New York Times late in 1926, “The Ford car will continue to be made in the same way. . . . I am not governed by anybody’s figures but by my own information and observation.”  Ford was suffering from classic “ego traps” that successful leaders often fall prey to.

Read: The leadership ego traps that derail a leader’s career

The Achilles heel of successful leaders – Denial of reality

“What will Ford do next?”—the answer came as quite a shock to almost everyone. Ford decided to shut down the Model T plant at River Rouge completely. The plant remained shut down for nearly a year to retool it to make a new Model A. This left General Motor’s Chevrolet with no competition for an entire year!  Sensing the opportunity, Mr. Chrysler also entered the automobile market with his Plymouth model. Ford remained steadfast in his denial of what the automobile market had become.  After killing off the Model T, he created the Model A.  Although Model A was a technically improved product, there would be no “car for every purse and purpose” and no annual model change.

No one could have predicted the catastrophic fall of Henry Ford and the Ford Motor Company.

This marked the end of the market leadership of the Ford Motor Company. Occasionally over the next decade, it would beat GM in sales. However, except for three years (1929, 1930, and 1935), Ford trailed GM in the automobile’s market share by a wide margin for eight decades to come!  Henry Ford never changed. Successful leaders often become superstitious – they hold on to doing the same things that originally made them successful.  Not changing is a recipe for disaster. In 1945, by the end of World War II, his company was at the edge of bankruptcy.  Henry Ford II, Henry Ford’s grandson, eventually saved Ford when he took the company over later.

Bad habits of good leaders (Poor leadership behaviors) – lessons for leaders

Henry Ford exhibited many of the 20 bad habits that hold back further success – that Dr. Marshall Goldsmith lists in his bestselling book – What Got You Here Won’t Get You There”.

  • Not listening: Successful leaders often disregard others’ ideas and are unwilling to listen to others. It is not only disrespectful to the team members but also harmful as it was with Henry Ford.
  • Telling the world how smart we are: Successful leaders suffer from this tendency to show off. The need to show people we’re smarter than they think we are.  It is unnecessary and annoying to others.
  • Making destructive comments: The needless sarcasm and cutting remarks that we think make us witty. Ford was known for such sarcastic comments and practical jokes that may be funny to him but insulted others.
  • Making excuses: The need to reposition our annoying behavior as a permanent fixture, so people excuse us for it.
  • Clinging to the past: The need to deflect blame away from ourselves and onto events and people from our past, a subset of blaming everyone else.
  • Punishing the messenger: The misguided need to attack the innocent who are usually only trying to help us.  Henry Ford did it to Ernest Kanzler, who was just a messenger of the bad news.

It is not just the arrogant leaders who fall prey to these bad leadership habits.  The most humble leaders often fall prey to many of these bad habits when they constantly get positive reinforcement.  When a leader hardly ever gets real, truthful, and unfiltered feedback that may help them stay grounded, it is easy to fall prey to one or more of these bad habits.

How can leaders stay grounded and avoid the bad habits that derail their careers?

A good 360-degree feedback tool combined with leadership coaching is the most effective way to ensure that leaders become aware of his/her bottlenecks, take ownership of their behaviors and their impact, and work to improve their behavior. 

One of the most effective tools for leaders to stay grounded is to get regular and anonymous 360-degree feedback from all the team members with whom the leader interacts regularly.  This allows the leader to see himself as others see him.  Any difference in perception between how the leader sees himself and how others see the leader is an area where the leader may be blindsided and addressed through leadership coaching. The 360-degree feedback should be administered to ALL leaders at least once a year.  It is one of the best tools to identify strengths and improvement areas for leadership development.

Global Leadership Assessment (GLA360) for your leadership team

The Global Leadership Assessment (GLA360) is a 360-degree feedback tool based on extensive research and designed and tested by Dr. Marshall Goldsmith.  He has been awarded and recognized worldwide and is considered the #1 Leadership Thinker and the Executive Coach to Fortune 500 CEOs.   The research included the CEOs of Fortune 100 companies, global thought leaders and their inputs, and international business executives of multinationals on six continents.

A statistician creates most assessments.  In contrast, the GLA 360 is created based on inputs by the leaders and for the leaders.  A real-life leader, in all likeliness, will know a lot more about leadership than an academician or a statistician.  You are assessed on competencies that have made real leaders in multinationals successful.  You are compared with actual leaders, which gives a more accurate assessment helpful in the real world.

The GLA 360  measures the following 15 competencies that matter to real leaders on 6 continents.  It shows leaders the areas they need to develop to succeed in a competitive business environment.

360-degree feedback

 

gla 360 asessment

Helping successful leaders become more successful – lessons for leaders

Making leaders aware of their strengths and improvement areas through 360-degree feedback is only the first step.  The next step is to help the leader leverage their strengths and improve weaknesses through leadership coaching. Why is coaching important in leadership development? How is it beneficial?  Leadership coaching is the most effective way to ensure that leadership improvement takes place.  That leader takes ownership and responsibility for her behavior and results.  Executive education and training programs help in creating awareness for change – however, behavior change requires customized solutions and consistent follow-up and accountability, which executive coaching provides by its design.

World’s number 1 Executive Coaching program designed by World’ number 1 leadership thinker

Read: Everything you ever wanted to know about executive coaching

world's number 1 executive coaching

We offer our New Age Leadership – NAL Triple Advantage Leadership Coaching.

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short duration leadership program at any reputed B school.

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

Pay us only after we deliver results!: We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you don’t have to pay us.

Schedule an exploratory 15-minute conversation with our leadership adviser today

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References

Book – Denial: Why Business Leaders Fail to Look Facts in the Face and What to do about it – by Richard S. Tedlow

Book – What Got You Here Won’t Get You There – by Marshall Goldsmith

Categories
Leadership

Why leadership training fails and the fail-safe solution for it

The statistics on the effectiveness of leadership training and executive education programs are both shocking and depressing!  Despite a plethora of executive education and leadership training programs and many consultants offering them, most executive education and leadership development programs waste time and money! Why does leadership training fail?  Because there is a fundamental problem with them!  Read on to find out what this problem is and how to fix it.

A fundamental problem with leadership programs

Executive education and leadership development programs have a fundamental problem. What is it? They often assume that leadership knowing equals leadership doing!

Unfortunately, knowing is not the same as doing!  Neither in life nor in leadership. We know many things, but we only consistently do a minuscule of the things we know!

Let me give you an example that I often use in my training sessions to drive home this point.  “How many of you have attempted to lose a few pounds?”

Often many people raise their hands when I ask this question.  During adulthood, most of us have put on a few extra pounds that we want to shed.

Knowing is NOT the same as doing!

Then I ask – “Do you have any suggestions for me to lose a few pounds around my waist?”  And I get a lot of suggestions like – eat more fruits, more raw vegetables, cut down on sugar, exercise more, eat mindfully, join a gym, take the stairs instead of the elevator, walk 10,000 steps daily, and on and on.

Most of them are usually excellent and useful suggestions. I then say – “Thank you for the lovely and useful suggestions!”.  My next question is – “How many of you consistently implement one or more of these suggestions regularly?”

Very few people raise their hands in answer to this question!  Knowing how to lose weight is not the same as doing it consistently enough to get the desired outcome.

Read: Is your leadership development effective? Or is the money going down the drain?

Awareness is NOT the same as Action!

There is high awareness amongst Americans about weight loss.  Diet books are popular and are often on the list of best-selling books.

Americans are buying more and more diet books than ever, and yet there are more obese people in America today than ever!  People simply do not lose weight by reading a diet book!

More diet books are sold than ever, yet more Americans are obese than ever!

Leadership is no different.  The fundamentally flawed assumption in leadership training and executive education programs is that attending a course for a few days and knowing about some leadership skills and tools will translate into job leadership behavior change.  Unfortunately, leadership development doesn’t happen this way.
“Leadership awareness may happen in a training program – leadership development occurs when a leader is at her work, interacting with her team! “ – Tushar Vakil.

Approach leadership development like a fitness regime and fix why leadership training fails

We should approach leadership development like a fitness regime.  If we want to get fit, a one-week routine at the gym once or twice a year, just doesn’t work!

 

We should approach leadership development like a fitness regime.  If we want to get fit, a one-week routine at the gym once or twice a year, just doesn’t work!

We need to work out regularly, probably daily. The exercise routine should be customized based on our individual needs and not a standard curriculum of one size fits all.  Our diet regime should be designed similarly.   Despite the help and despite the good intentions, we will fail to go to the gym.

Failing, dusting ourselves off, and getting “back on the wagon” should be part of the fitness routine’s design and shouldn’t come as a surprise.  Why?

That is how human beings learn and form habits.  Losing weight and keeping it off is a process and not an event – and so is leadership development!  It takes time, effort, and commitment.

Hiring a personal trainer for our fitness regime increases our chances of losing weight and getting fit by a wide margin.  How wide a margin?  Research studies have shown that hiring a personal trainer increases your success rate by a whopping 1100%!

Read: The Swiss army knife of talent development is leadership coaching!

“Personal trainer” for your leadership development – to fix why leadership training fails

Using Marshall Goldsmith’s stakeholder-centered coaching process, our leadership coaching program is like hiring a personal trainer for your fitness regime!  Here, the coach is the “personal trainer” for our leadership growth!  He will help you shed leadership fat and build some leadership muscles.

The leadership coach will help us reduce or eliminate leadership bottlenecks and build on our leadership strengths.  And best of all – it guarantees results.  If there are no improvements in leadership behavior, there is simply no charge.  Period!

Executive education and training programs help in creating awareness for change – however, behavior change requires customized solutions and consistent follow-up and accountability, which executive coaching provides by its design.

Guaranteed and measurable leadership growth 

Would you like to develop leaders in your organization?  We use Marshall Goldsmith’s stakeholder centered coaching process to deliver measurable and guaranteed leadership growth.

NAL Triple Advantage Leadership Coaching

That delivers guaranteed and measurable leadership growth.  It is based on a stakeholder-centered coaching process with a 95% effectiveness rate (in a study or 11000 leaders on 4 continents).  It is used by companies ranging from startups to 150 of the Fortune 500 companies to develop their leaders.

Here are some of the salient benefits of NAL Triple Advantage Leadership Coaching

Time and resource-efficient: The leader does not have to leave work to attend training programs.  We go to the leader and her team.  And it only takes 1.5 hours per month. The rest of the time, the leader is working to implement with her team.

Separate and customized improvement areas for each leader: Every leader is different.  One size fits all approach doesn’t work.  Individual development areas for each leader aligned to the business strategy.

Involves entire team: Unlike most leadership programs, NAL Triple Advantage Leadership Coaching involves the leader’s entire team, and it has a cascading effect – increasing the team effectiveness and improving organizational culture.

The leader becomes the coach: for continuous improvement for leaders themselves and their teams. It is like kaizen for your leadership development.

Cost-Effective: Our entire one-year coaching engagement often costs less than sending the leader to a short duration leadership program at any reputed B school.

Guaranteed and measurable leadership growth: as assessed – not by us – but anonymously rated by the leader’s own team members.

Pay us only after we deliver results!: We work with many of our clients on a pay for results basis.  What does it mean?  If the leaders don’t improve, you simply don’t have to pay us.

Schedule an exploratory 15-minute conversation with our leadership adviser today

Click the button below.

SCHEDULE NOW!

 

Contact us anytime

Tushar Vakil

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